Ratings based on 58 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by Syahzrul Haizal, Hotel Management
Dear Bang Ting, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely, Vengkates Rao Hotel Manager
by A verified traveler
Posted 7 Sep 2023
Overall good price, ok facility bu the bed in the family room ( supposed to be king size) is very small.. only for 2 people or max with 2 1 very young kid
Comment from Hotel Management
7 Sep 2023 by SYAH, Hotel Management
Dear Jin Ju, We very much appreciate your comments in regard to your stay with us at the Ibis Styles Kuala Lumpur Sri Damansara. It has always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely, Vengkates Rao Hotel Manager
by A verified traveler
Disappointed
Posted 14 Jun 2023 on HotelsThe room doesn’t smell fresh. I got checked into a room that the shower has no water. Changed to a new room after unpacking and packed…then the mattress doesn’t feel flat.
Comment from Hotel Management
16 Jun 2023 by Syahzrul Haizal, Hotel Management
Dear SweeHiok, Thank you for taking the time to tell us about your experience at Ibis Styles Kuala Lumpur Sri Damansara. Our sincere apologies that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, we always strive to provide a superior service experience to every guest. Therefore, your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem with the shower and mattress issue as per mentioned to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely, Vengkates RaoHotel Manager
by A verified traveler
Posted 2 Nov 2022
Value for money
Comment from Hotel Management
4 Nov 2022 by Jennifer, Hotel Management
Dear Mr Darryl,Warmest GreetingsThank you for the great feedback. We look forward to see you again.Kind Regards,Jennifer
by A verified traveler
Posted 21 Aug 2022 on Hotels
by A verified traveler
Posted 8 Aug 2022
Room decoration
by A verified traveler
Posted 14 Jul 2022
by A verified traveler
Posted 4 Jun 2022 on Hotels
by A verified traveler
Posted 28 May 2022 on Hotels
by A verified traveler
Quite good
Posted 29 Feb 2020 on HotelsThe hotel was quite good but the road going to the hotel was not. This is due to a lot of construction going around the hotel. Quite a number of pot hole on the road.
Otherwise, the hotel per se is quite good
Comment from Hotel Management
2 Mar 2020 by Puvanesan.K, Hotel Management
Dear Aida,
Thank you for taking the time to tell us about your experience at the ibis Styles Kuala Lumpur Sri Damansara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Puvanesan.K Front Office Manager
