Ratings based on 243 Verified Reviews

3.6 out of 5
77% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 6 Mar 2024
The room is old and not very clean in my opinion. Great location though
Comment from Hotel Management
21 May 2024 by JEYA, Hotel Management
Dear Guest , thank you for taking time to share your valuable review, We are thrilled to hear that you had a positive experience with our service. Your feedback means a lot to us. We strive to deliver exceptional service, and your support encourages us to keep up the good work. Thank you again for choosing Westree Hotel.
4 out of 5
by A verified traveler

Posted 17 Feb 2024
It was close to kl sentral and nicely maintained
Comment from Hotel Management
21 May 2024 by JEYA, Hotel Management
Dear Guest , thank you for taking time to share your valuable review, We are thrilled to hear that you had a positive experience with our service. Your feedback means a lot to us. We strive to deliver exceptional service, and your support encourages us to keep up the good work. Thank you again for choosing Westree Hotel.
1 out of 5
by A verified traveler

Very disappointing - photos are way out of date.

Posted 23 Jan 2024 on Hotels
Hotel is in an excellent location next to KL Sentral train station but this was a really disappointing stay. You must give a 100 Ringitt cash deposit on arrival which sets the tone. The photos must be years and years out of date as the room was tired and a little depressing. The bed was comfortable. The hotel is on the noisy side, not much soundproofing and doors banging shut constantly. Towels had reached the end of their life and one had holes. Hairdryer was very good. The worst part of the stay was that the shower was not working properly but at 6am and due to go to the airport there was not much I could do about it.
Comment from Hotel Management
21 May 2024 by JEYA, Hotel Management
Dear Guest , we're sorry knowing that you're disappointing with our room, however we always strive to provide the best service to our guest . thank you
5 out of 5
by A verified traveler

Posted 31 May 2021
Comment from Hotel Management
10 Jun 2022 by Jeya, Hotel Management
Dear Guest , thank you for staying with us, looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 4 Jan 2021 on Hotels
Comment from Hotel Management
10 Jun 2022 by Jeya, Hotel Management
Dear Guest , thank you for staying with us, looking forward to seeing you again.
4 out of 5
by A verified traveler

Posted 31 Oct 2020 on Hotels
Comment from Hotel Management
10 Jun 2022 by Jeya, Hotel Management
Dear Guest , thank you for staying with us, looking forward to seeing you again.
4 out of 5
by A verified traveler

Posted 21 Oct 2020 on Hotels
nice stay
Comment from Hotel Management
10 Jun 2022 by Jeya, Hotel Management
Dear Guest , thank you for staying with us, looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 1 Oct 2020 on Hotels
Comment from Hotel Management
10 Jun 2022 by Jeya, Hotel Management
Dear Guest , thank you for staying with us, looking forward to seeing you again.
4 out of 5
by A verified traveler

Posted 30 Sep 2020 on Hotels
Comment from Hotel Management
10 Jun 2022 by Jeya, Hotel Management
Dear Guest , thank you for staying with us, looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 29 Sep 2020 on Hotels
Comment from Hotel Management
21 May 2024 by JEYA, Hotel Management
Dear Guest , thank you for taking time to share your valuable review, We are thrilled to hear that you had a positive experience with our service. Your feedback means a lot to us. We strive to deliver exceptional service, and your support encourages us to keep up the good work. Thank you again for choosing Westree Hotel.