Ratings based on 134 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
by A verified traveler
Good receptionists.
Posted 30 Jan 2024 on HotelsThe receptionists were terrific especially during the day. She gave us lots of directions and had plenty of patience with us being tourists. Bed was extremely uncomfortable and the pillows were rock hard. Wifi very iffy.
by A verified traveler
Posted 14 Dec 2023 on Hotels
by A verified traveler
Posted 13 Nov 2023 on Hotels
by A verified traveler
Posted 21 Dec 2022
by A verified traveler
Posted 21 Feb 2020
Although rooms are small, perfectly adequate, cosy and spotlessly clean. Perfect little Boutique Hotel in excellent area of Bukit Bintang with friendly, approachable and welcoming staff. Thank you for looking after me during my 4 night stay 😁
Comment from Hotel Management
26 Feb 2020 by GM, Hotel Management
Dear Valued Guest, Thank you so much for your very kind review and for giving us the opportunity to serve you at Hotel Twenty 8B. We are very glad you enjoyed your stay with us and that Our Twenty 8B Team was able to make your stay more comfortable. We always aim to maintain a high standard of service, comfort and cleanliness at Hotel Twenty 8B and we are always looking to improve. Our Team was very happy to read your comments :). We look forward to welcoming you for your next stay in Kuala Lumpur. In the meantime, we wish you safe travels and a wonderful 2020!
by A verified traveler
Posted 20 Feb 2020
Comment from Hotel Management
21 Feb 2020 by GM, Hotel Management
Dear Valued Guest, Thank you so much for your review and for giving us the opportunity to serve you at Hotel Twenty 8B. We are very glad you enjoyed your stay with us and that Our Twenty 8B Team was able to make your stay more comfortable. We always aim to maintain a high standard of service, comfort and cleanliness at Hotel Twenty 8B, and will always strive to improve our product and service.
We sincerely apologise for our shortcomings which contributed to the low review score, and hope we can do better next time.
We look forward to welcoming you for your next stay in Kuala Lumpur. In the meantime, we wish you safe travels and have a wonderful 2020!
by A verified traveler
Posted 3 Feb 2020 on Hotels
Comment from Hotel Management
4 Feb 2020 by GM, Hotel Management
Dear Mr. William E, Thank you for your very kind review and for giving us the opportunity to serve you at Hotel Twenty 8B. We are very glad you enjoyed your stay with us and that Our Twenty 8B Team was able to make your stay more comfortable. We always aim to maintain a high standard of service, comfort and cleanliness at Hotel Twenty 8B. The Team is very happy to hear your comments. We look forward to welcoming you for your next stay in Kuala Lumpur. In the meantime, we wish you safe travels. Have a wonderful and blessed 2020!
by A verified traveler
fantastic hotel
Posted 31 Jan 2020 on Hotelsi did like this hotel a lot , very good location , walk all over, not far from the night market and so much other food,
the room was very nice ,
Comment from Hotel Management
4 Feb 2020 by GM, Hotel Management
Dear Mr. / Ms. GAD, Thank you for your very kind review and for giving us the opportunity to serve you at Hotel Twenty 8B. We are very glad you enjoyed your stay with us and that Our Twenty 8B Team was able to make your stay more comfortable. We always aim to maintain a high standard of service, comfort and cleanliness at Hotel Twenty 8B. The Team is very happy to hear your comments. We look forward to welcoming you for your next stay in Kuala Lumpur. In the meantime, we wish you safe travels. Have a wonderful and blessed 2020!
by A verified traveler
Posted 21 Jan 2020 on Hotels
Comment from Hotel Management
24 Jan 2020 by GM, Hotel Management
Dear Mr. Paul., Thank you for your very kind review and for giving us the opportunity to serve you at Hotel Twenty 8B. We are very glad you enjoyed your stay with us and that Our Twenty 8B Team was able to make your stay more comfortable. We always aim to maintain a high standard of service, comfort and cleanliness at Hotel Twenty 8B. We look forward to welcoming you for your next stay in Kuala Lumpur. In the meantime, we wish you safe travels. Have a wonderful and blessed 2020!
