Ratings based on 791 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Located at the busiest place but with quiet room environments. Location is very good for travel all around
Comment from Hotel Management
27 Mar 2024 by Sazrul Fadzil, Hotel Management
Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Hope to see you again in near future.Appreciate your review towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur
by A verified traveler
Friendliness
Posted 12 Feb 2024 on HotelsComment from Hotel Management
14 Mar 2024 by Sazrul Fadzil, Hotel Management
Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Appreciate your review and ratings and ratings towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur
by A verified traveler
Posted 10 Feb 2024
Like helpful staff.
Comment from Hotel Management
14 Mar 2024 by Sazrul Fadzil, Hotel Management
Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Appreciate your review and ratings and ratings towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur
by A verified traveler
Posted 8 Jan 2024 on Wotif
Staff were nice and helpful.
The room was exactly what I needed during my stay.
Breakfast each morning on Level M was delicious and filling.
Convenient location to Bukit Bintang Station, shops and dinning around the area.
Comment from Hotel Management
8 Feb 2024 by Sazru Fadzil, Hotel Management
Dear Mr/Mrs Mauro,Thank You for choosing Hotel Royal Kuala Lumpur during your last visit to Kuala Lumpur.We appreciate your kind feedback towards our hotel. Thank you and regards,Sazrul FadzilRegional General Manager
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
8 Feb 2024 by Sazrul Fadzil, Hotel Management
Dear Mr/Mrs Mauro,Thank You for choosing Hotel Royal Kuala Lumpur during your last visit to Kuala Lumpur.We appreciate your rating towards our hotel. Thank you and regards,Sazrul FadzilRegional General Manager
by A verified traveler
Posted 31 Oct 2023
Comment from Hotel Management
14 Mar 2024 by Sazrul Fadzil, Hotel Management
Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Appreciate your review and ratings and ratings towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur
by A verified traveler
Posted 27 Oct 2023
The hotel is central and opposite a shopping center.
Comment from Hotel Management
14 Mar 2024 by Sazrul Fadzil, Hotel Management
Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Appreciate your review and ratings and ratings towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur
by A verified traveler
Asela
Posted 1 Oct 2023 on HotelsThis is the third time I have stayed at this hotel. It's very conveniently located, and the rooms were very clean. The staff was very helpful and courteous.
Comment from Hotel Management
14 Mar 2024 by Sazrul Fadzil, Hotel Management
Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Appreciate your review and ratings and ratings towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur
by A verified traveler
Posted 6 Aug 2023
I didn’t like that there isn’t a free parking lot for me to park my car. I have to pay RM20 for the valet service and for a 4 star hotel, I expect the parking to be free. In addition, I found my car have several scratches on the side and the bonnet. I would expect for a 4 star hotel, the staffs will take better care of the guest’s properties as well. Consider covering each car with a car protector. This will surely increase my future confidence with the hotel.
by A verified traveler
Posted 6 Aug 2023 on Wotif
Well priced hotel. Close to monorail and MRT. Breakfast was yummy and efficient. Housekeeping was excellent.
