Ratings based on 212 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2023
Dirty
Comment from Hotel Management
5 Dec 2023 by Foo, Hotel Management
Dear guest, thank you for bringing your feedback to our attention and sorry to hear of your bad experience during stay in our hotel. we are committed to improve on our cleanliness and hope to serve u better in future. RegardsHotel Pudu Plaza
by A verified traveler
Posted 10 Sep 2023
Classic K L stays
by A verified traveler
Terrible cleanliness, not ready for guest
Posted 22 Jul 2023 on HotelsWe arrive at mid night and the front desk staff said cannot find our booking
After half and hour he told us to wait for the room being clean
But when we enter the room, is was terrible but we are so tired to change another one, definitely don’t want to stay another night so we decided to change another for the next night
Besides, we carrying heavy luggage but the hotel front door have stairs, very inconvenient to us
by A verified traveler
Posted 18 Dec 2022
The property used to be good , but now it’s terrible. No maintenance .. the rooms are smelly , moisture everywhere, not clean, bedsheets looks are being used for more than 5 years and never changed .
by A verified traveler
Posted 6 Dec 2019 on Hotels
by A verified traveler
Posted 3 Sep 2019
by A verified traveler
Bad wifi
Posted 25 Jul 2019 on HotelsWifi does not work very well If at all at times on the 8 th floor good in the lobby bad in the rooms
by A verified traveler
Good location
Posted 30 Jun 2019 on HotelsGood
by A verified traveler
Posted 25 Apr 2019 on Hotels
The water heater having problem. Can’t control temperature, once on, too hot.
by A verified traveler
Posted 15 Feb 2019