Ratings based on 212 Verified Reviews

3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 3 Dec 2023
Dirty
Comment from Hotel Management
5 Dec 2023 by Foo, Hotel Management
Dear guest, thank you for bringing your feedback to our attention and sorry to hear of your bad experience during stay in our hotel. we are committed to improve on our cleanliness and hope to serve u better in future. RegardsHotel Pudu Plaza
4 out of 5
by A verified traveler

Posted 10 Sep 2023
Classic K L stays
1 out of 5
by A verified traveler

Terrible cleanliness, not ready for guest

Posted 22 Jul 2023 on Hotels
We arrive at mid night and the front desk staff said cannot find our booking After half and hour he told us to wait for the room being clean But when we enter the room, is was terrible but we are so tired to change another one, definitely don’t want to stay another night so we decided to change another for the next night Besides, we carrying heavy luggage but the hotel front door have stairs, very inconvenient to us
1 out of 5
by A verified traveler

Posted 18 Dec 2022
The property used to be good , but now it’s terrible. No maintenance .. the rooms are smelly , moisture everywhere, not clean, bedsheets looks are being used for more than 5 years and never changed .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2019 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2019
3 out of 5
by A verified traveler

Bad wifi

Posted 25 Jul 2019 on Hotels
Wifi does not work very well If at all at times on the 8 th floor good in the lobby bad in the rooms
5 out of 5
by A verified traveler

Good location

Posted 30 Jun 2019 on Hotels
Good
3 out of 5
by A verified traveler

Posted 25 Apr 2019 on Hotels
The water heater having problem. Can’t control temperature, once on, too hot.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2019