Ratings based on 395 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2022 on Hotels
2 out of 5
by A verified traveler

Posted 7 Oct 2022 on Orbitz
Less than 10 TV channels. Thin walls. They put me in a cheaper room than the one I paid for. Don't pay for breakfast if you are only 1 person. Front desk staff mostly unfriendly. Overall Ok, but I would not stay there again, as I did not enjoy my stay and thought it was poor value.
5 out of 5
by A verified traveler

Posted 8 Feb 2022
very clean and tidy
5 out of 5
by A verified traveler

Posted 12 Jul 2020 on Hotels
Amazing
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2020
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Posted 11 Jan 2020
Standard rooms are... Pretty average. Superior or Deluxe are the minimum of what I'd be happy to stay in for more than a night.
Comment from Hotel Management
1 Feb 2020 by The Management, Hotel Management
Dear Valued Guest, Greetings from Metro Hotel KL Sentral! Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon.
3 out of 5
by A verified traveler

Posted 7 Jan 2020 on Ebookers
the pros is still walkable to the central station, breakfast buffet has to walk 100m to a restaurant but only offer set menu with little choice, shower is not adjustable and can wet the whole toilet floor which maybe slippery
Comment from Hotel Management
1 Feb 2020 by The Management, Hotel Management
Dear Valued Guest, Greetings from Metro Hotel KL Sentral! Thank you for the time taken to highlight your recent encounter regarding your stay with us.We're truly sorry that your stay had not been up to your expectations. The management take this issues very seriously as our guests are our top priority.We apologies for the inconvenience caused and we hope that you will give us another to look after you i the near future.
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