Ratings based on 990 Verified Reviews

4.0 out of 5
85% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
I like that the hotel staff are very friendly. We arrived 12 pm and they allowed us to check in early as there are available clean room. Hotel manager told us they will give the room as long as available and not ask customers to wait till 3pm. Highly recommended as hotel is ideally located too.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024
2 out of 5
by A verified traveler

Posted 28 Mar 2024
Far below my expectations
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2024
5 out of 5
by A verified traveler

Great location!!!

Posted 8 Jan 2024 on Hotels
Hotel Capitol located at the Bukit Bintang area, very easy to access, mrt station nearby, lots of good food and shopping malls around in walking distance, had a great year end count down there. 👍
5 out of 5
by A verified traveler

Posted 25 Dec 2023
Near MRT station and lots of places nearby for food.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Posted 26 Nov 2023
The most dirty room I’ve ever been. Stains and dust all over the carpet. I found hairs and hairs and hairs on bathroom’s floor. Hair dryer didn’t work, fridge was too old. They need a major maintenance asap. Very noisy at night even I stay at 12th floor still hear everything from the street.
3 out of 5
by A verified traveler

Posted 25 Nov 2023
Room wasn’t in a good clean. There are so many hair (short, long and eye lashes) all over bathroom’s floor. Carpet is too much dirt and full of stains. They don’t vacuum or clean it properly after guest.
3 out of 5
by A verified traveler

Posted 24 Nov 2023
Good location to night markets and shopping malls and accessible to MRT. Info is dirty bathrooms facilities.