Ratings based on 43 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jan 2024
Staff okey,very helpful but room not proper...cannot key sliding door,toothbrush and slippers must ask not put in room....parking another site,7 pm close,not convenience.
Comment from Hotel Management
29 Jan 2024 by Shahidan, Hotel Management
Dear Wan Asrol Aswadi, thank you for taking the time to share your valuable feedback to us following your most recent staycation. Your kind words regarding our staffs are truly appreciated and we have acknowledged your feedback about other facilities that we provided for our future improvement. We hope that you will consider giving us another opportunity to turn your impressions around should your next travels bring you back to Kinrara, Puchong again soon. Kind regards, Shahidan Md. Noah - Hotel Manager
by A verified traveler
Posted 14 Dec 2023
Comment from Hotel Management
7 Jan 2024 by Shahidan Md. Noah, Hotel Management
Dear Ainur Fasihah, thank you for giving us a perfect score of your review rating and we hope that we shall be able to be at your service again in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
by A verified traveler
Posted 4 Dec 2023
Relax and enjoy the great weekday.
Lovely staff member.
Definitely will be back soon.
Comment from Hotel Management
13 Dec 2023 by Shahidan, Hotel Management
Dear Wai Leng, thank you for giving us a perfect score of your review rating and it is fantastic to know that you had an enjoyable relaxing staycation with us. Your kind word about our staff is truly appreciated and we hope to see you again for another enjoyable staycation soon. Kind regards, Shahidan Md. Noah - Hotel Manager
by A verified traveler
Posted 8 May 2023
the property is set in nice surroundings and the pool was a nice option. dining is limited as only one restaurant and the convenience shop was limited in what it had available. there are aminities nearby but I did not have a car so my suggestion is to have a car for more convenience. the property has a no alcohol police on the premises and restaurant which was not advertised when booking; no problem for me but may be for others.
Comment from Hotel Management
16 May 2023 by Azimin Ibrahim , Hotel Management
Greetings from Espira Kinrara!Dear Ms. Karen,Thank you for choosing Espira Kinrara during your recent stay and taking time to share your experience with us. I am glad to read your kind words recommending our surroundings as well as our pool facility. On another note, I would like to apologize on the areas that we fell short of your expectations. We have taken note of your personal review on alcohol policy. As mentioned earlier during our conversation, Espira Kinrara is a HALAL Compliance Hotel. Therefore, we have to perform our due diligence. Once again, thank you for taking time to share your feedback and I hope explanation has clarified your concerns. We hope this will not deter your support and we look forward to welcome you again in the near future.Warm regards,Azimin Ibrahim - Executive Assistant Manager
by A verified traveler
Posted 26 Feb 2023
The pool is very big and just in front of the room which is very convenient, the breakfast view is also refreshing
Comment from Hotel Management
13 Mar 2023 by Azimin Ibrahim, Hotel Management
Greetings from Espira Kinrara!Dear Mr. Abdul Rasyid,Thank you for recent stay at Espira Kinrara and leaving us with outstanding 5 out of 5-Star rating! I am truly glad that you had wonderful experience and overall we have met your expectations.Your wonderful feedback was shared with team as a way of celebrating the great guest experiences we delivered. Once again, thank you so much and sincerely look forward to welcoming you again in the near future. Take care!Warm regards,Azimin Ibrahim - Executive Assistant Manager
by A verified traveler
Posted 24 Jan 2023
Comment from Hotel Management
20 Jul 2023 by The Management, Hotel Management
Dear Ms. Althea,Greetings from Espira KinraraThank you for choosing us for your stay and for your review. It is always a pleasure to hear from our guest. Please do accept my sincere apologies for inconveniences encountered during your stay. We are looking into this issue and necessary action to be taken to rectified these issues from occurring in the future. Take care and stay safe! The Management.
by A verified traveler
Posted 27 Jul 2022
Comment from Hotel Management
20 Jul 2023 by The Management, Hotel Management
Dear Ms. Ying Fen,Greetings from Espira KinraraThank you for choosing us for your stay and for your review. It is always a pleasure to hear from our guest. Please do accept my sincere apologies for inconveniences encountered during your stay. We are looking into this issue and necessary action to be taken to rectified these issues from occurring in the future. Take care and stay safe!
by A verified traveler
Posted 27 Jun 2022
Service is good
Comment from Hotel Management
4 Jul 2022 by Azimin , Hotel Management
Dear Ms. Rohani, Thank you for the great review of our hotel! We are glad that you enjoyed your recent stay with us and we sincerely looking forward to serving you again in the near future. Take care. Warm regards, Azimin Ibrahim Executive Assistant Manager
by A verified traveler
Posted 23 Jun 2022
Nice place and pleasant..child love the pool..
Comment from Hotel Management
23 Jun 2022 by Azimin Ibrahim, Hotel Management
Dear Nur Hajah,
Thank you for the great review of our hotel!
We are glad that you enjoyed your recent stay with us and we sincerely looking forward to serving you again in the near future. Take care.
Warm regards,
Azimin Ibrahim
Executive Assistant Manager
by A verified traveler
Posted 17 Sep 2021
Comment from Hotel Management
24 Jul 2023 by The Management, Hotel Management
Dear Ms. Nur Fatini,Greetings from Espira KinraraThanks so much for your positive feedback and good rating. So great to see how much you enjoyed our hospitality and we're looking forward to your next visit. Take care and stay safeRegardsThe Management
