Ratings based on 262 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 20 May 2024
Gym is only opened from 7am to 10pm. The equipment are not maintained. Both the treadmills are out of order.
Comment from Hotel Management
20 May 2024 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for your patronage and your review of our hotel. It was a pleasure to be of service to you and we would like to assure you that we will look into and improve on the areas that you have mentioned as it is our priority to provide only the best to our valued guests. We look forward to welcoming you back to the hotel soon. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 30 Jan 2024
Nice rooftop pool
Comment from Hotel Management
30 Jan 2024 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for your lovely review of our hotel. It was a pleasure to have you with us and we look forward to welcoming you again. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 24 Jan 2024 on Hotels
Overall nice stay in Dorsett Hartamas, room is big and comfortable.
Comment from Hotel Management
25 Jan 2024 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for your lovely review of our hotel. It was a pleasure to have you with us and we look forward to welcoming you again. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for staying with us during your trip to Malaysia. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 1 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
31 Dec 2023 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more of Dorsett Hartamas, Kuala Lumpur again. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
26 Dec 2023 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for staying with us during your trip to Malaysia. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
7 Jan 2024 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for your feedback of our hotel. We have taken note of your comments and sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Ok but
Posted 7 Dec 2023 on HotelsThe king size is two beds pushed together and my room had no window/ the reception did tell. Me about beds but I thought they meant two doubles / overall it's good value but the check in was onerous and slow
Comment from Hotel Management
7 Dec 2023 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. Kindly regards, Yung Lim, Director of Operations
by A verified traveler
Posted 7 Dec 2023
Average
Comment from Hotel Management
7 Dec 2023 by Dorsett Hartamas, Kuala Lumpur, Hotel Management
Dear Valued Guest, Thank you for your patronage and your review of our hotel. It was a pleasure to be of service to you and we would like to assure you that we will look into and improve on the areas that you have mentioned as it is our priority to provide only the best to our valued guests. We look forward to welcoming you back to the hotel soon. Thank you. Kindly regards, Yung Lim, Director of Operations
