Ceria Hotel Bukit Bintang (Kuala Lumpur) Hotel Review

Ratings based on 298 Verified Reviews

3.9 out of 5

84% of guests recommend

3.9 Room cleanliness

4.1 Service & staff

3.7 Room comfort

3.8 Hotel condition

Expedia Verified Reviews

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 24 May 2024

4 out of 5

by A verified traveler

Posted 15 May 2024

Street boulevard out beside street quite dirty and unkept & poor looking. Room and staff excellent & good value. Too bad no fridge option

5 out of 5

by A verified traveler

Posted 1 Jan 2021

Nice stay, Alhamdulilah... Next too quarantine hotel for covid-19..

4 out of 5

by A verified traveler from Penang

Posted 1 Mar 2020

It is clean. Room is above average expectation. Location is convenient. Price is very affordable.

Comment from Hotel Management

23 Mar 2020 by Leah, Hotel Management

Dear Mark, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 28 Jan 2020 on Hotels

4 out of 5

by A verified traveler

Good for people with no knee problem

Posted 26 Jan 2020 on Hotels

We were greeted by friendly staff and check-in was quick. Our room was 212 (Third Floor) so the music from next door club at night was subtle. Room was spacious and clean. TV only have local channels and advertising media. Internet was fast and stable. There is an power outlet below the TV that allow many countries's standard to be plugged into. Cold and hot water dispenser are available at each floor. Hotel has no elevator, but they have young staff helping to carry heavy lugguage to guest room. Although hotel is located near Times Square (KL MonoRail), there is a steep slope to climb, and there is no proper pavement from top of that steep slope down to the other side where hotel is. Tourists with trolley luggage will have hard time pulling through unless on the road. There is no proper pavement from LRT Hang Tuah too as there is construction going on. Temporary pavement is very rugged, not suitable for heavy trolley luggage.