Ratings based on 989 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Apr 2024
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Very nice place, close to shopping mall
Comment from Hotel Management
25 Apr 2024 by Matthias, Hotel Management
Hello Ivan,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Cant wait to go back
Comment from Hotel Management
25 Apr 2024 by Matthias, Hotel Management
Hello James,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Convenient location
Comment from Hotel Management
11 Apr 2024 by Matthias Vogt,, Hotel Management
Hello Eric,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler from MILPITAS

Posted 19 Feb 2024
I really appreciate the warm welcome and help from the W Experirnce Shift Leader, Rene Tang. She understands that i just arrived from a long haul flight and wanted a place to get rest right away. She tried her best to get me a room way before the standard check-in time. And, I also want to commend Rene for her professionalism and hospitality to the care of customers. All in all, I give W Hotel Hong Kong and its staff an A !
Comment from Hotel Management
20 Feb 2024 by W Hong Kong, Hotel Management
Hello John,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 16 Jan 2024 on Hotels
Amazing service at hotel, great view. We had an amazing time.
Comment from Hotel Management
17 Jan 2024 by W Hong Kong, Hotel Management
Hello Ingrid,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 16 Jan 2024
Comment from Hotel Management
17 Jan 2024 by W Hong Kong, Hotel Management
Hello Helen,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 17 Dec 2023 on Wotif
Great property
Comment from Hotel Management
18 Dec 2023 by W Hong Kong, Hotel Management
Hello Darren,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Location
Comment from Hotel Management
1 Dec 2023 by W Hong Kong, Hotel Management
Hello Pik Yim,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Comment from Hotel Management
18 Dec 2023 by W Hong Kong, Hotel Management
Hello Felix,We sincerely appreciate the trust and confidence you have in us. Thank you for choosing us, we will strive to continue our commitment to serving you again during your next stay. Looking forward to seeing you soon! Best wishes, Matthias Vogt, General Manager