Ratings based on 420 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 29 Mar 2024
So far so good
by A verified traveler
Posted 18 Feb 2024
This is one of the worst hotels that I’ve ever stayed in:
1. Build quality is pathetic. My room has a door security latch that won’t fit together properly, which renders it useless. Then there are paint flakes all around the morning table due to lousy paint job / waterproofing along the window sill. The bathroom has stains everywhere… The list goes on…
2. The toilet constantly emits foul smell. It smells like dried up sewage on a hot day.
3. The entire hotel is not carpeted, and the floor is so dusty as if it was never vacuumed. In humid months it even gets sticky.
4. The water temperature was never right. It’s always either too hot or too cold. No matter how hard you try to “fine tune” the water temperature, it will never stay consistent.
5. Also the room temperature was never right. Maybe it tries to average out the temperature, like when I set it to 25 DegC, it fluctuates from 22~27 DegC as shown on my Pro Trek watch.
6. Most of the time the two towels I was given were either stained or with holes on them.
7. I know this is not the hotel’s fault, but when there are so many guests from mainland China, you can expect all kinds of nuisance. Like people talking / playing music loudly at night. Or the smoke alarm gets set off due to idiots not closing the door when taking a shower, or even smoking in the room.
At £65~70 per night non-refundable, this hotel is not cheap, but the quality is. So choose a well-reputed brand instead, and stay the hell away from it.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Unacceptable service provided by 李玲 at front desk
by A verified traveler
Posted 1 Jan 2024
by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 17 Nov 2023 on Hotels
The hotel was not very clean there was dirt under my bed. The service wasn’t too great too I also think because of language barrier.
by A verified traveler
Posted 30 Oct 2023 on Hotels
by A verified traveler
Posted 18 Aug 2023
by A verified traveler
Posted 12 Aug 2023
the floor was sticky, the elevator was too shady
