Ratings based on 753 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
What made our stay at the Naviti, were the staff, friendly and made sure we were okay.
Would I recommend the Naviti to friends, don't think so.
by A verified traveler from Mount Barker
Posted 28 Apr 2024
Staff is great, but it seemed like they had not have enough resources. The bar ran out of glasses often so does towels for the pool. Hammocks were in worse condition. Food is boring and repetitive. We had to wait over an hour for check in as the room wasn't ready. Finally we got the room and when we entered the room, it was horribly hot that you can't even stay in for a minute. We were told to allow an hour to cold the room. We went out for the activity, returned after 5 hours only to found out the room was the same! Called reception, they sent the maintenance, they said that they have temporarily fixed it but recommend us to ask for the room change in the morning. We had sleepless night and the aircon couldn't cool down the room. In the morning we asked for the room change, they first told us to pack bags and wait for the update. After few hours they said they will fix the aircon so we don't need to move. After few hours they said they are allocating us the new room and finally we moved to the new room after almost waiting for the whole day doing nothing. On chatting with housekeeping and maintenance staff, we found that everyone was aware of the aircon, but still we were allocated that room. Disappointed!
by A verified traveler
Posted 2 Apr 2024
That was one of our the most disappointing vacations (and we travel a lot). First of all, the hotel presents itself as a very family and kids-friendly place. However, even with all-included package, kids are only allowed to have dinner in a separate room from 5:30 to 6:30 pm. Parents must not eat the food, only watch kids eat. And after that, the family goes to a different place and it's parents' turn to eat, and kids just watch. If kids eat something from the buffet they will be charged. That‘s the most ridiculous thing I have ever seen in my life. Secondly, even with all included you do not actually have all included. You have to always worry when you order something and ask if you will be charged for that or not. We only ordered what was included, however during the check-out we were charged for the food and drinks and we had to argue and prove that what we ordered was included in our package! Super stressful. The staff is not synced, so one person tells you one piece of information and price for some service, then you ask another person and get an absolutely different answer. They say they have an archery club, however they only have the bows, but no arrows, so you can not actually use it. Bar workers do not know how to make even the simplest cocktails and don't even know the names of the cocktails (like Cuba Libre) and pour coke first and then rum. The few positives are kids club and the friendliness of the staff. But would not recommend anyway, will not come back.
by A verified traveler
Posted 2 Apr 2024
Not at the level: nothing good in this aging resort.
by A verified traveler
Posted 31 Mar 2024
Good
by A verified traveler
Posted 26 Mar 2024
The holistic experience was great! Dinner at the Talei Restaurant was a delight- each bite heave, recommend the lamb shank. Some pointers, as it was raining heavily during our stay for the resort to have some umbrellas for the guests and to check the guests on time as well, we had to wait an hour until our room was ready! Apart from that, great! Do go- good deal for the price!
by A verified traveler
Posted 23 Mar 2024
Buffet was horrid, restaurants were good.
by A verified traveler
Posted 16 Mar 2024
Liked the various activities offered daily. Liked the all in deal providing all meals and good selection of free alcoholic and non alcoholic drinks. Room was a little bit tired and dated however quite adequate. Played golf and the course badly needed mowing. The fairways were like long rough and most of the greens were like a first cut of rough - very ordinary indeed.
by A verified traveler
Posted 22 Feb 2024
I have travelled to Fiji many times and stayed at numerous resorts, and I must admit, I had an idea in my head of what to expect from The Naviti, but my friends were going for a birthday, and I said I would go. Well, it exceeded my expectations! For the amount of money we paid and the all-inclusive option, you really must consider The Naviti for your next Fijian holiday. It was exactly what I needed. Relaxing, quiet, fun and so welcoming. I will be back!
by A verified traveler
Posted 18 Feb 2024
The staff were excellent friendly , polite and friendly. Our a/c sprayed water and made the room wet so we had to switch off . Bathroom was a little outdated. The swimming pool needs some maintence. The hotel needs to rethink about supplying water to the room as it is an all inclusive hotel. I felt this very strange.Overall a 4 star hotel not 5.
