Ratings based on 173 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Jan 2024
Lovely resort with most staff being very polite and helpful. Only negative was that the service can often be very slow around the pool bar and some pool bar staff were lacking the welcoming Thailand smile. Otherwise, a very enjoyable stay.
Comment from Hotel Management
17 Jan 2024 by JJ, Hotel Management
Dear Daniel,Thank you for your kind support in staying with us at Fair House Beach Resort. We are glad that you have a good time stay with us. We hope you have a good trip and we look forward to welcoming you back again in the near future,Best regards,JJ Manager
5 out of 5
by A verified traveler

Posted 5 Jul 2023
We really enjoyed our stay here. The room was big and airy, the bathroom modern, bed comfortable and room kept clean by housekeeping. We loved the beach, it’s cleanliness, size and the clear, calm water in which we swam every day. The buffet was nice, the coffee there was excellent. The hotel was near restaurants outside the property whete we could go for non-touristy food. The property was not blasting music all day and we were able to be on a part of the beach where we didn’t hear the bar music. At night there was audible music from our balcony ( the balcony was great) but they turned it off at a decent hour. The staff were super fast with the cart to take us to the beach or reception area (we were up on a hill with a fantastic view worth having to use a cart) All in all a wonderful stay. Would go there again. Very relaxing.
Comment from Hotel Management
28 Nov 2023 by GM/JJ, Hotel Management
Dear Dina,Thank you for your time support writing an excellent review about your recent stay at FHB resort. We are glad to learn that yo have a good time holiday with us. We hope you have a good trip and we look forward to welcoming you back again in the near future.Best regards,JJ Manager and Team Members
5 out of 5
by A verified traveler

Posted 10 Apr 2023
Great tropical island experience! Staff was so friendly I was sad to leave. Clean spacious rooms, and perfect beach access.
Comment from Hotel Management
28 Nov 2023 by GM/JJ, Hotel Management
Dear Barry,Thank you for your time support writing an excellent review about your recent stay at FHB resort. We are glad to learn that yo have a good time holiday with us. We hope you have a good trip and we look forward to welcoming you back again in the near future.Best regards,JJ Manager and Team Members
5 out of 5
by A verified traveler

Our room was spotless. Very clean !!

Posted 25 Feb 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by GM/JJ, Hotel Management
Dear Dale,Thank you for your time support writing the very good rating 10/10. I have shared your warm messages with the team members. Thanks again for your time. We hope you have a good trip and we look forward to welcoming you back again in the near future.Best regards,JJ Manager and Team Members
5 out of 5
by A verified traveler

Posted 11 Feb 2020
Very nice beach and friendly staff. We really enjoyed the experience. Also location was convient with list of options for dinning out
Comment from Hotel Management
12 Feb 2020 by Napaphat C., Hotel Management
Dear Mr. and Ms., Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager
5 out of 5
by A verified traveler

Must stay!

Posted 17 Aug 2019 on Hotels
The experience of Fair house was amazing. When we were booking the hotel we were not sure due to the star rating of the resort. I feel the resort is great value for money. Its right on the beach, we were accommodated in a family room facing the pool and the beach was hardly 2 mins walk from our room. The hotel even has a beach massage service where you can relax. The food at the restaurant was also of good quality and delicious. The breakfast was 5 star there was almost everything you need and the staff was very helpful asking us to bring anything if there is anything missing or if there is any special request. The only downside was the wifi and language issues where some of the staff members are not able to understand the requirement.
Comment from Hotel Management
19 Aug 2019 by Napaphat C., Hotel Management
Dear Mr. Rehan, Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager
5 out of 5
by A verified traveler

Better than fair

Posted 4 Jan 2019 on Hotels
Amazing place and great staff
Comment from Hotel Management
5 Jan 2019 by Napaphat C., Hotel Management
Dear Ms. Michael., Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager
4 out of 5
by A verified traveler

Pleasant stay at Fair House Beach Resort & Hotel

Posted 7 Jul 2018 on Hotels
We really enjoyed our time at this hotel. For just a 3 star hotel, the breakfast was excellent, the pool area and grounds where very well kept and pleasant. The room size was pleasantly surprising. The service in general was a very pleasing one and we loved the location - walking distance to shops and restaurants.
Comment from Hotel Management
9 Jul 2018 by Napaphat C., Hotel Management
Dear Mr. Gavin, Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager
4 out of 5
by A verified traveler

Good value for the money but check rooms

Posted 31 Mar 2018 on Hotels
The area was great, quiet and nice. Very beautiful beach and nature, and some great restaurants just around the corner. The service was outstanding, staff was always friendly and helpful. The rooms are very typical Thailand which is a nice experience too. On the other hand, even if the room and balcony was amazing we had some troubles with ants. We asked to change our room which was no problem but unfortunately still had a lot of ants in the new room. Another downside to the resort was perhaps the restaurant which looked nice but the food was not that great, advice all visitors to go to other restaurants nearby or just take a taxi to Chaweng for dinner. The breakfast though was great, what you can expect. Finally, the athmosphere at the resort was super nice and the venue was beautiful with a lot of green and plants. Gym was good! Overall good value for the money.
Comment from Hotel Management
18 Apr 2018 by Napaphat C., Hotel Management
Dear Ms. Caroline, Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service with we will developing and change our service to be the best. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager
4 out of 5
by A verified traveler

Great Location, Friendly Staff & Efficient Service

Posted 17 Mar 2018 on Hotels
Overall stay was good. Staff were friendly. Very warm welcome. The location is very good. We really had a great stay. We just wanted to checkout a bit late beacause our flight was at 3.20pm. And just for 1 hr we dint want to walk here and there as we had our 3 year kid with us but we werre told that there is another guest coming in the same room. That was little thing. But overall its teally a good experience. We would definitely come back whenever we visit Koh Samui. Thank you Fairhouse team for making our stay very memorable.
Comment from Hotel Management
28 Mar 2018 by Napaphat C., Hotel Management
Dear Mr. and Ms, Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service with we will developing and change our service to be the best. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager
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