Ratings based on 373 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
10/10 stay. I can’t express how amazing this place is. From the most friendly staff I have ever come across. The food and drinks are fairly priced and taste so good. Right around the corner, they have a family based restaurant, they too are so attentive and very friendly. Highly recommend staying here. I promise you won’t regret it. 😻
by A verified traveler
Posted 19 Apr 2024
Another fantastic stay at the Baan Haad, they are constantly renovating the resort and its rooms so everything always looks so fresh and modern when we come each year. The staff are fabulous and the restaurant is lovely. For us, there’s no reason to look at anywhere else to stay in Samui.
by A verified traveler
Posted 12 Apr 2024
Check-in was very smooth, the staff were kind and attentive which made our arrival pleasant. We had two adjoining rooms on the top floor, which was a great location for one night before an early morning flight.
However, there were some issues with the opening of the doors between the two rooms but eventually it was solved and we were given keys to our respective sides.
The room was mostly very clean and nice. Balcony doors did not close properly (gaps between doors) but locked so it was ok. For a longer term stay it could’ve been a tad annoying. Beds were clean and comfortable albeit a bit too soft for my liking but this could’ve been solved by asking for the mattress topper to be removed - I am certain that it wouldn’t have been a problem at all. Plenty of towels, appropriate amenities and sufficient amount of water was provided.
The only small criticisms about the room were a pair of dirty socks underneath the bathroom sink in a corner, perhaps not noticed when cleaning, and that between the doors that connect the two rooms had not been cleaned in a long time resulting to quite a bit of dust. I found the room a bit noisy in the evening as people walking around were talking loud but this wasn’t a problem at night. Previously I stayed in one of the villas and that was very quiet. Overall, pleasant and refreshing stay with smooth ride to airport. Would return.
by A verified traveler
Posted 30 Mar 2024
Family pool suite could not be a better place to stay - just perfect
by A verified traveler
Posted 18 Mar 2024
Lovely hotel
by A verified traveler from Kamloops
Posted 11 Mar 2024
We stayed 5 nights in the beach front villa. It was superb experience in every aspect. Room was newly renovated and very clean few steps from the main pool and the restaurant. Highly recommended.
by A verified traveler
Great hotel in quiet location
Posted 14 Jan 2024 on HotelsOverall the 11 day stay here was excellent. The rooms were large , clean with great bathroom facilities and a good aircon system. Staff were very friendly dnd helpfull although room service was a bit hit and miss at times. Only ate in the restaurant at lunch but have to say the food was very good. One thing to bear in mind is that whilst the pool was nice there were at times limited sunbeds snd where the hotel is located there is only a sliver of beach is visible at low tide. All in all a very enjoyable stay which was only slightly marred on the last few days when several families arrived with a lot of children and they took over round the pool with a lot of shouting , from both kids and adults
by A verified traveler
Posted 7 Dec 2023 on Wotif
Stayed twice for one night each going to and from Thailand. Excellent value for money. Airport transfer top notch.
Has a small gym.
Staff friendly.
Very new and clean rooms.
Only negative is lots of renovations and in second room was zero water pressure for shower on first night (was better again in morning). Maybe water outage.
by A verified traveler
Posted 30 Sep 2023
by A verified traveler
Posted 19 Sep 2023
This place is beautiful and right next to the ocean. Breakfast was included with our stay and was beyond what I expected. Each morning you can eat right next to the ocean. The service was also amazing and the greeted us with a welcome drink and carmels. It’s pretty close to Chaweng beach and there is the taxis that drive by constantly if you don’t want to walk. The room was also spotless and they cleaned our room everyday and left us new water bottles to drink.
