Ratings based on 752 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
The property was run down. Repairs needed at the front of the building, badly stained carpets in the narrow hallway. The decor was very dated. However, our room was clean and the beds were comfortable. The dining area, atthough small, was well stocked for breakfast.
by A verified traveler
Posted 31 May 2024
It was suitable for the price
by A verified traveler
Posted 27 May 2024
The price was too high I paid 200$ for one night at a 3-star hotel. The young lady at the desk was not professional she was on her phone talking to us she wasn’t too helpful at all
Comment from Hotel Management
28 May 2024 by la, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we apologize for not exceeding your expectation, we will make sure to work on those area that mentioned and we look forward to seeing you in the future. Kind regards,
by A verified traveler
Posted 26 May 2024
When we pulled up there were two homeless people begging for money and it is in a rough looking part of town. The hotel was dated and dirty. The mattress looked like it was at least 20 years old and was lumpy and lopsided. There was stains and hair on the mattress.
We immediately asked for a refund after checking in. The girl at the front desk was very pleasant and immediately refunded our money without even asking why, because she knew….
Comment from Hotel Management
27 May 2024 by AB, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business, we will make sure to work on those area that mentioned and we look forward to seeing you in the future. Kind regards
by A verified traveler
Posted 18 May 2024
The place is walkable to nearby stores, service s, like nail spa etc
Comment from Hotel Management
27 May 2024 by AB, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business, we will make sure to work on those area that mentioned and we look forward to seeing you in the future. Kind regards
by A verified traveler
Posted 18 May 2024
Humidity, not comfortable
Comment from Hotel Management
27 May 2024 by A, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business, we will make sure to work on those area that mentioned and we look forward to seeing you in the future. Kind regards
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
8 May 2024 by Armaan, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge City CentreYour feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Thank you
by A verified traveler
Posted 28 Apr 2024
Great value
Comment from Hotel Management
30 Apr 2024 by Armaan, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge City CentreYour feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Thank you
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
27 May 2024 by A, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business, we will make sure to work on those area that mentioned and we look forward to seeing you in the future. Kind regards
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Armaan, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge City CentreYour feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Thank you
