Ratings based on 36 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 21 Sep 2023
so nice clean and friendly easy access to we're you wanted to go
by A verified traveler
Posted 11 Sep 2023
Old fashioned small room. Carpets in hall ways not clean. Not able to enter hotel. No staff around no staffed area to relax and order teas or a drink etc. Bed comfortable. Very expensive and didn't include breakfast. Not a good experience.
by A verified traveler
Posted 17 Oct 2021 on Hotels
by A verified traveler
Posted 5 Oct 2021 on Hotels
by A verified traveler
Posted 17 Feb 2020 on Hotels
by A verified traveler
Posted 27 Jan 2020 on Hotels
by A verified traveler
Won’t be back
Posted 30 Dec 2019 on HotelsThe first time we have had such a bad experience in a hotel. From the moment we arrived we didn’t get a good welcome. The hotel door was locked. When we got in the girl at reception told us the only room left was a triple room even though we had booked a queens size bed, it turned out triple room meant three single beds! She then told us that we didn’t have breakfast included even though I said we had an email from hotels.com saying free breakfast for 2 she said we hadn’t paid enough for breakfast but was arguing with us how much we had paid, she said she would check with the manager but never got back to us. The corridor smelt musty and the carpets were worn. The room was dusty and the bath had a dirty stain on the bottom and the bathroom had broken and loose tiles.
We went down for a meal and things didn’t get any better. At least one of the light fittings had large cobwebs on them. The starter was pleasant but when it came to the main course mine was inedible instead of the honey glazed duck I was expecting the sauce was so full of sauce I can only assume someone replaced sugar for salt. hen I complained they did offer to make me something new but my husband had to eat his and was finished by the time mine arrived so I didn’t feel like eating by myself. The only saving grace of the whole place was Valerie who we met in the morning who didn’t think twice about giving us breakfast when my husband said what had happened the night before. The breakfast was also fresh a plus.
by A verified traveler
Posted 2 Dec 2019 on Hotels
Grand
by A verified traveler
Posted 2 Dec 2019 on Hotels
