Ratings based on 301 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Carlos
Posted 12 May 2024
The property is very dated and somewhat dirty. The main air conditioning unit cannot cool the unit, and there is a warning not to set the temperature low or it will flood. There are numerous power strips plugged into other outlet splitters everywhere. The showerhead is less than 6' from the floor.
Comment from Hotel Management
15 May 2024 by Maui Condo and Home, LLC, Hotel Management
Mahalo booking Kamaole Sands - Maui Condo & Home. We are sorry to hear your stay was less than a 5 rating. We have shared your comments with the resort management team so that they make the necessary updates to the specific room you stayed in.
by A verified traveler
Posted 12 Dec 2023
Overall we were very happy with the apartment. We did feel that the couch has seen better days and was very lumpy and uncomfortable to sit on. And the mattress in the bedroom wasn’t very comfortable at all. But those were minor and we enjoyed our stay.
Comment from Hotel Management
14 Dec 2023 by Kamaole Sands - Maui Condo & Home, Hotel Management
Aloha Michelle, Mahalo for choosing to stay with us at Kamaole Sands. We appreciate your time in leaving us feedback on your accommodations. We are sorry to read the couch and the bedroom mattress was uncomfortable. We have addressed this matter to our unit quality team, and they are taking care of it. Despite the uncomfortable furniture and bed, it's a pleasure that you still enjoyed your stay. We can't wait to help you plan your next Hawaii vacation.Mahalo!
by A verified traveler
Posted 10 Sep 2023
by A verified traveler
Posted 7 Jul 2023
Good
by A verified traveler
Posted 5 Jul 2023
Don’t stay here, staff doesn’t care about you or your family. I was given a very dirty room that smelled like mold, the water wouldn’t go down the sink or shower, towels were very linty there was lint in my ears, nose and where the sun don’t shine, after our first night me and my wife experienced bed bug bites and not a couple I’m talking about both arms, hands, legs and even butt cheeks smh avoid this place at all costs, Expedia couldn’t do anything about it and the hotel as well the effort was very minimal on both ends
by A verified traveler
Posted 3 Jul 2023
I love everything
by A verified traveler
Posted 30 May 2023
Comment from Hotel Management
27 Jun 2023 by Maui Condo & Home, Hotel Management
Aloha Samanatha, Mahalo for the 5-Star Rating! It was a pleasure having you! We hope you'll return again soon.Mahalo
by A verified traveler
Posted 16 Mar 2023
The stay at Kamaoles Sands was wonderful. The location was perfect. The beach was across the street which was very convenient. The property had beautiful gardens. I would recommend this property.
by A verified traveler
Posted 22 Aug 2022 on Orbitz
no housekeeping
by A verified traveler
Posted 27 Jul 2022
