Ratings based on 995 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 May 2024
Too many steps to access the pool and beach. Not ideal with young kids or pregnant.
5 out of 5
by A verified traveler

Posted 22 May 2024
Absolutely loved our stay at the Andaz!!! One thing we did not enjoy was that it was $50/day for parking which we were not expecting. Breakfast was also $50/day (per person) along with a $50/day resort fee. Seemed like there wasn't much included in the price of the hotel. Overall, a stunning hotel and great service but we will these prices were a little more clear when booking.
4 out of 5
by A verified traveler

Posted 16 May 2024
It was very nice. Not really a place for children though they are allowed. Short walk to the pools and beach. Did not like having a $900 hold placed on my card. Caused my bank to lock me out of my debit card.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
5 out of 5
by A verified traveler from Palo Alto

This traveler left a rating score only Posted 10 Apr 2024
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Very family friendly! We loved being able to walk to beach and explore or hang out by one many different pools. Service was overall pretty great with exception of one breakfast server. Didn’t distract from a fabulous time on the property! P.S. We loved the Ohana Lounge for our last day. After we checked out we could hang out by the pool and had a place to shower before driving to airport for a red-eye flight.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Love the hotel for the beach and staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2024