Ratings based on 717 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
The bungalows and property are amazing and have very beautifully landscaped gardens. Great private bungalows nestled into a scenic tropical paradise. We also used the swimming pool every midday after touring numerous beaches, historic sites, and restaurants. It's perfectly located in the middle of Old Town where all the fun starts. You can Uber anywhere for around 10 dollars and they are only minutes away when requested. The only negative is the cleaning service was hit or miss, so request maid service every day. The staff is very helpful and quick to rectify any needs or issues.
Comment from Hotel Management
13 Jun 2024 by Haytham, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the bungalows, beautifully landscaped gardens, and our prime location in the heart of Old Town. It’s great to know you made the most of the swimming pool and had the chance to explore the nearby beaches, historic sites, and restaurants.We appreciate your feedback regarding the cleaning service. We apologize for any inconsistencies you experienced and recommend requesting daily maid service to ensure your needs are fully met. We're glad our staff could quickly address any issues during your stay.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 9 Jun 2024
This place is a gem! the rooms are clean, well maintained, and efficient. The complimentary breakfast was FAR better than the usual. The outside cool bar provided nice fresh drinks as well as a friendly and informative bartender named Keith, The grounds are so inviting as a nice hide away. would highly recommend
Comment from Hotel Management
9 Jun 2024 by Haytham, Hotel Management
Thank you for your fantastic review! We’re thrilled to hear that you found our property to be a gem. It’s wonderful to know that you enjoyed the clean and well-maintained rooms, our exceptional complimentary breakfast, and the refreshing drinks at the outside cool bar. We’ll be sure to pass along your kind words to Keith—he’ll be delighted to hear he made your stay even more enjoyable. We’re glad you found our grounds inviting and relaxing. Thank you for the high recommendation! We look forward to welcoming you back soon.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Haytham, Hotel Management
We greatly appreciate your 5-star rating! It's wonderful to know you enjoyed your experience. We can't wait to host you again in the future.
by A verified traveler
Posted 7 Jun 2024
This place was a wonderful surprise! The grounds are beautiful and nice and quiet. Lemi checked me in and showed me to my room, thank goodness otherwise I would have been lost! She was very kind. The Bungalow bar was awesome with both Keith and Kurt behind the bar. Both took care of me and made great mimosas! I met some great people who stayed there too. Great job!
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our grounds beautiful and peaceful. It's fantastic to know that Lemi made your check-in process smooth and welcoming, and that you enjoyed the atmosphere and service at the Bungalow Bar with Keith and Kurt. Your kind words mean a lot to us, and we're glad you had the chance to connect with other guests during your visit. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 7 Jun 2024
The cottages were unique
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
Thank you for your review! We're glad to hear that you found our cottages unique. Your feedback is important to us, and we would love to know more about your experience and how we can improve to make your next visit even better. Please feel free to share any additional thoughts or suggestions. We hope to have the opportunity to welcome you back in the future!
by A verified traveler
Posted 6 Jun 2024
Loved this place
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you loved your experience with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 5 Jun 2024
Great place!!!
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
We're delighted to hear that you enjoyed your visit! Thank you for your kind words. We hope to see you again soon!
by A verified traveler
Posted 5 Jun 2024
Great place to stay. Convenient location to Duval
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
We're thrilled you enjoyed your stay with us and found our location convenient for exploring Duval! Thank you for your positive feedback. We hope to welcome you back for another wonderful stay in the future!
by A verified traveler
Posted 3 Jun 2024
Great location, clean rooms, nice pools and bar area.
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
We're delighted to hear that you enjoyed our location, found our rooms clean, and enjoyed our pools and bar area! Thank you for taking the time to share your positive experience. We look forward to hosting you again soon!
by A verified traveler
Posted 3 Jun 2024
Perfect location. All staff members were great.
Comment from Hotel Management
7 Jun 2024 by Haytham, Hotel Management
We're thrilled to hear that you found our location perfect and that our staff members exceeded your expectations! Thank you for your kind words. We can't wait to welcome you back for another great experience!
