Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
My husband and I stayed for 5 nights. Our room was on the first floor in the Hammock wing. Our view was of the Hammock Beach. The room was spacious. The AC kept the room cool. The bed was comfy and we both slept so good. We typically use a sound machine at home and forgot ours, but to our surprise they provided one! We enjoyed everything at the resort. ALL staff we encountered were helpful and friendly. We reserved a sunset tiki cruise and must give a shout out to our Tiki Bar Captain, Arthur. He was delightful and made our sunset cruise so much fun. We also want to mention our waitress/bartender at the Coconut Beach Bar, Jasmine (spelling might be wrong) she was super friendly and attentive to pur needs. She made our beach days relaxing. We also enjoyed our afternoons at the adult only pool. At 2pm they brought around ice cool rags soaked with eucalyptus essential oils..these were used to to help cool off and felt amazing when wrapped around your neck. All in all..this was an excellent vacation and we couldn't have asked for a better resort. Thank you!
by A verified traveler
Posted 31 May 2024
Amazing!
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 31 May 2024
One word: WONDERFUL! And we can't wait to go back!
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Dear Jennifer,We are thrilled to learn you enjoyed your stay. Thank you for your five-star rating and glowing review. Your return is highly anticipated, as it was a pleasure hosting you at Baker's Cay Resort Key Largo, Curio Collection by Hilton.Guest Service TeamBaker's Cay Resort Key Largo
by A verified traveler
Posted 30 May 2024
Great stay
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Dear Marcy,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you here, and we hope you return soon. Guest Service TeamBaker's Cay Resort Key Largo
by A verified traveler
Posted 29 May 2024
They need more chaise lounges and umbrellas around the beach and pool deck areas.
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Dear Robert,It was a pleasure to welcome you to Baker’s Cay Resort, and we appreciate you sharing your constructive suggestion about adding more lounges and umbrellas. We hope you had a wonderful visit and look forward to welcoming you back and impressing you further.Guest Service TeamBaker's Cay Resort Key Largo
by A verified traveler
Posted 28 May 2024
Excelente
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Monica,Thank you for your kind review of Baker’s Cay Resort. It is wonderful to hear you had an amazing stay with us. We look forward to welcoming you back in the future.Guest Service TeamBaker's Cay Resort Key Largo
by A verified traveler
Posted 27 May 2024
Activities room view and beach
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Karan,Thank you for choosing Baker’s Cay Resort! We're glad you enjoyed the many activities and beach, and we hope to see you again the next time you're in the area.Guest Service TeamBaker's Cay Resort Key Largo
by A verified traveler
Posted 27 May 2024
Everything.Excellent.
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Teresa,Nothing means more to us than learning about the wonderful experiences our guests have with us here at Baker’s Cay Resort, and we appreciate your five-star rating. We hope to welcome you back soon for another exceptional stay.Guest Service TeamBaker's Cay Resort Key Largo
by A verified traveler
Posted 26 May 2024
