Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Will never stay at this facility again. Had to ask multiple times for our shower to be fixed so that it wouldn’t only spray out boiling water.. the plunge pool was never cleaned and had weeks worth of leaves and debris in it. The coffee cups and spoons had residue where you could tell they hadn’t been properly washed. Staff never had a clue what was going on at the front desk even though it’s slow season. Would barely give this “resort” 3 stars I don’t know who came up with it being 5. The breakfast buffet is the only thing that kept me somewhat sane
by A verified traveler
Posted 29 May 2024
We initially booked for 5 days - we loved the place so much we extended for another 3 then upgraded to a pool villa for another 7. Highly recommend this resort.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
23 May 2024 by Paradox Resort Phuket, Hotel Management
Dear Faye,Thank you for staying with us. We do appreciate your feedback and hope to see you again next time. Sincerely Paradox Resort Phuket
by A verified traveler
Posted 9 May 2024
Staff were fantastic.
Comment from Hotel Management
23 May 2024 by Paradox Resort Phuket, Hotel Management
Dear Anthony,Thank you for staying with us. We do really appreciate your staying with us and hope to see you again next time. Sincerely Paradox Resort Phuket
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
23 May 2024 by Paradox Resort Phuket, Hotel Management
Dear Araceli,Thank you for staying with us. We do appreciate your feedback and hope to see you again next time. Sincerely Paradox Resort Phuket
by A verified traveler
Posted 10 Apr 2024
I did not like the property and would not stay here again , it’s run down , the advertised plunge pool is smaller than a domestic bath
Comment from Hotel Management
15 Apr 2024 by Paradox Resort Phuket, Hotel Management
Dear Jeffery, we are bitterly disappointed when knowing that your stay with us was not to your satisfaction. If you check the detailed description in website that you make booking, it has been clarified about the room features and facilities with lots of pictures. Thank you again for staying with us and for taking the time to complete an online review.SincerelyParadox Resort Phuket
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Paradox Resort Phuket, Hotel Management
Dear Natain,Thank you for staying with us. We do appreciate your feedback and hope to see you again next time. Sincerely Paradox Resort Phuket
by A verified traveler
Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by Paradox Resort Phuket, Hotel Management
Dear JunHyuk,Thank you for staying with us. We hope to see you again next time.SincerelyParadox Resort Phuket
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
15 Apr 2024 by Paradox Resort Phuket, Hotel Management
Dear Brenda,Thank you for staying with us. We do appreciate your feedback and hope to see you again next time. Sincerely Paradox Resort Phuket
by A verified traveler
Posted 4 Feb 2024 on Hotels
We paid the cheapest room 300 euros per night it was definitely not worth of money .If it was 100 euros per night my rating would be much higher .Definitely not worth the money.
Comment from Hotel Management
6 Feb 2024 by Paradox Resort Phuket,, Hotel Management
Dear Dana,Thank you for your candid feedback, Next time if you are concerned about anything with your stay, please do not hesitate to give our front desk a call. We hope to be able to welcome you back on a return visit to Phuket.SincerelyParadox Resort Phuket
