Ratings based on 63 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024
4 out of 5
by A verified traveler

Posted 22 Feb 2021 on Hotels
Comment from Hotel Management
1 Mar 2021 by Mirlen, Hotel Management
Dear Mr. Ruddy, "Warmest greetings from Resinda Hotel Karawang managed by Padma Hotels" On behalf of the management, we would like to thank you for taking your time to review of our hotel. We strive to give the best service our guests could possibly imagine starting from entering our lobby to check in until the day they check out. We are pleased to hear you had a pleasant experience with us - it is something our team takes great pride in, so we value your feedback. Once again, thank you for writing your review. We do look forward to welcoming you again here, at Resinda Hotel Karawang managed by Padma Hotels. Best regards, Ruth Hutapea General Manager
4 out of 5
by A verified traveler

Posted 7 Mar 2020 on Hotels
Hotel was impressive, comfortable and clean. However, there is nothing to do outside of hotel except for the mall which in connected via an air-conditioned walkway.
Comment from Hotel Management
1 Apr 2020 by Mirlen, Hotel Management
Dear Mr/Ms, Stephen, "Warmest greetings from Resinda Hotel Karawang managed by Padma Hotels" On behalf of the management, we would like to thank you for taking your time to review of our hotel. We strive to give the best service our guests could possibly imagine starting from entering our lobby to check in until the day they check out. We are pleased to hear you had a pleasant experience with us - it is something our team takes great pride in, so we value your feedback. Once again, thank you for writing your review. We do look forward to welcoming you again here, at Resinda Hotel Karawang managed by Padma Hotels. Best regards, Ruth Hutapea
2 out of 5
by A verified traveler

Posted 6 Jan 2020
There is one employee, he always has morning schedule he was not pleasant and the morning manager was not pleasant as well. Ibu Diaz and Ibu Amy were so wonderful. They have an amazing customer service. Have to train how to have the best customer service to the morning shift Manager.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2020
4 out of 5
by A verified traveler

Short break from big city

Posted 12 Aug 2019 on Hotels
Best hotel in the city
5 out of 5
by A verified traveler

Posted 6 Jun 2019 on Hotels
Comment from Hotel Management
20 Jun 2019 by Resinda Hotel, Hotel Management
Dear Bersatu, Warmest greetings from Resinda Hotel Karawang, managed by Padma Hotels! On behalf of the management, we would like to thank you for taking your time to review of our hotel. We strive to give the best service our guests could possibly imagine starting from entering our lobby to check in until the day they check out. We are pleased to hear you had a pleasant experience with us - it is something our team takes great pride in, so we value your feedback. Once again, thank you for writing your review. We do look forward to welcoming you again here, at Resinda Hotel Karawang, managed by Padma Hotels.
5 out of 5
by A verified traveler

Posted 31 May 2019
Comment from Hotel Management
20 Jun 2019 by Resinda Hotel, Hotel Management
Dear, Warmest greetings from Resinda Hotel Karawang, managed by Padma Hotels! On behalf of the management, we would like to thank you for taking your time to review of our hotel. We strive to give the best service our guests could possibly imagine starting from entering our lobby to check in until the day they check out. We are pleased to hear you had a pleasant experience with us - it is something our team takes great pride in, so we value your feedback. Once again, thank you for writing your review. We do look forward to welcoming you again here, at Resinda Hotel Karawang, managed by Padma Hotels.
5 out of 5
by A verified traveler

Posted 29 Apr 2019
hotel connected with mall...very convenient. goodddddd
Comment from Hotel Management
20 Jun 2019 by Resinda Hotel, Hotel Management
Dear, Warmest greetings from Resinda Hotel Karawang, managed by Padma Hotels! On behalf of the management, we would like to thank you for taking your time to review of our hotel. We strive to give the best service our guests could possibly imagine starting from entering our lobby to check in until the day they check out. We are pleased to hear you had a pleasant experience with us - it is something our team takes great pride in, so we value your feedback. Once again, thank you for writing your review. We do look forward to welcoming you again here, at Resinda Hotel Karawang, managed by Padma Hotels.
4 out of 5
by A verified traveler

Good stay

Posted 14 Apr 2019 on Hotels
It was a pleasant stay for 3 nights. Easy and comfortable.
Comment from Hotel Management
16 Apr 2019 by Reservation, Hotel Management
Dear Aric, Warmest greetings from Resinda Hotel Karawang, managed by Padma Hotels! On behalf of the management, we would like to thank you for taking your time to review of our hotel. We strive to give the best service our guests could possibly imagine starting from entering our lobby to check in until the day they check out. We are pleased to hear you had a pleasant experience with us - it is something our team takes great pride in, so we value your feedback. Once again, thank you for writing your review. We do look forward to welcoming you again here, at Resinda Hotel Karawang, managed by Padma Hotels.
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