Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Staff facilities accommodation surrounding excellent
Comment from Hotel Management
28 May 2024 by Dee L.U.T., Hotel Management
Aloha Steven,Thank you for taking the time to share your feedback of your recent stay and rating us a 5 out of 5. It is delightful to know you had enjoyed the location of the hotel being close to eateries and shops. Most of all our team members strive to share the aloha spirit and great to hear you had felt this from them. In the near future should your travels bring you back to Oahu's west side it will be our pleasure to welcome you again. Mahalo Nui Loa!
by A verified traveler
Posted 24 May 2024
No
Comment from Hotel Management
25 May 2024 by KA, Hotel Management
Aloha John,THank you for taking some time to give us a wonderful review. We appreciate your business. Mahalo!
by A verified traveler from Loma Linda
Posted 24 May 2024
Being close to the shopping mall
Comment from Hotel Management
24 May 2024 by Teeana P., Hotel Management
Aloha Jennifer,Thank you for staying with us recently. We appreciate your positive feedback about the nearby amenities and are glad to hear you enjoyed your time with us. We look forward to future opportunities where we can welcome you back.Mahalo,
by A verified traveler
Posted 23 May 2024
Free parking is great. However, at night it was hard to find a space because of gym in same lot and parking slots were not always available. But otherwise, loved facility and would stay there again,
Comment from Hotel Management
23 May 2024 by Jes, Hotel Management
Aloha Tammie Lynn! We appreciate your feedback on our parking. We hope to see you again! Mahalo nui
by A verified traveler
Posted 23 May 2024
Nice exercise room and the staff was wonderful. Parking lot in front was very noisy in the evening.
Comment from Hotel Management
23 May 2024 by Jes , Hotel Management
Aloha Downie! We appreciate your feedback on our fitness center and the staff. We hope to see you again! Mahalo nui
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by KA, Hotel Management
Aloha Francisca Balicudiong,Thank you for taking some time out of your busy schedule to give us a wonderful review. We appreciate your business. We look forward to serving you on your future stays with us at the Hampton Inn & Suites Kapolei.Mahalo!
by A verified traveler
Posted 21 May 2024
Well done and excellent
Comment from Hotel Management
22 May 2024 by Dee L.U.T., Hotel Management
Aloha Maria,Thank you for taking the time to rate our hotel a 5 out of 5. We hope to welcome you again as our guest. Mahalo Nui Loa!
by A verified traveler
Posted 20 May 2024
Perfect for business travel
Comment from Hotel Management
20 May 2024 by Hampton Inn & Suites Front Desk, Hotel Management
Aloha Laura,Thank you for your recent stay with us and your positive feedback. We're happy to hear that the stay was convenient for your business travels. We look forward to the opportunity to welcome you back, should you find yourself on Oahu again. Mahalo!
by A verified traveler
Posted 17 May 2024
Very clean, newer hotel, with good breakfast and facilities
Comment from Hotel Management
17 May 2024 by Dee L.U.T., Hotel Management
Aloha Daniela,Thank you for taking the time to share your feedback of your recent stay with us and rating us a 5 out of 5. We are very happy to hear you enjoyed the hotel and all the amenities we offer. In the near future, it will be pleasure to welcome you as our guest again.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Dee L.U.T., Hotel Management
Aloha Kerry,Thank you for taking the time to rate our hotel a 5 out of 5. In the near future, should your travels bring you back to Oahu's west side we hope to welcome you again as our guest. Mahalo Nui Loa!
