Ratings based on 840 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
The property is very well maintained, there are 4 big pools, several restaurants, and it's on the beach. The staff were amazing!!!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Mr. Jonathan,Thank you for staying with us and sharing your score review. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 30 Apr 2024
Well worth considering ..... the dive shop staff are awesome
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Mr. Stephen,Thank you for staying with us and sharing your wonderful feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 30 Apr 2024
Room was very clean & grounds where beautiful
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Mr. Michael,Thank you for taking the time to share your wonderful experience at the Best Western Premier Bangtao Beach Resort on Expedia.com. We're thrilled to hear that your stay with us was memorable and pleasant. We would be honored to welcome you back for another unforgettable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 27 Apr 2024
This property is amazing! Perfect getaway and relaxation. It was so beautiful right throughout this property. We loved the restaurant by the sea and loved the pool facilities. Days well spent relaxing by the pool in beautiful grounds made us feel like we were on holiday. The staff are incredible and are so lovely and welcoming. We will be back and can’t wait to stay there on our next trip to Thailand! Highly recommend!
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Ms. Cassandra,Thank you so much for your glowing review! We are thrilled to hear that you found our property amazing and the perfect getaway for relaxation. It’s wonderful to know that you enjoyed our restaurant by the sea, pool facilities, and beautiful grounds.Our incredible staff will be delighted to hear your kind words. We can’t wait to welcome you back on your next trip to Thailand!Highly recommended guests like you make our work all the more rewarding.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 25 Apr 2024
Sunprime was great, it was everything I expected and hoped for; the pools were fantastic, staff lovely, property well maintained and the beach was literally right out the front. I wouldn't hesitate to book again if come back to Phuket.
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Mr. Simone,Thank you so much for your wonderful review! We're delighted to hear that your stay met all your expectations and hopes. It's fantastic to know you enjoyed our pools, lovely staff, well-maintained property, and the beachfront location.We look forward to welcoming you back on your next trip to Phuket. Your kind words mean a lot to us!Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 15 Apr 2024
Kind hard working staff.
Loads of little extras in rooms that were very welcome, including a dressing gown and huge fridge.
Right next to the beach.
Allocated smoking areas, otherwise no smoking throughout hotel inside and out...very welcome, hate the smell of cigarettes.
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Ms. Deborah,Thank you so much for your kind words! We are thrilled to hear that you enjoyed the little extras in your room and found our staff to be kind and hard-working. It’s wonderful to know that our non-smoking policy and prime location next to the beach added to your positive experience.We look forward to welcoming you back for another enjoyable stay soon.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 6 Apr 2024
A lovely hotel. Close to many good bars and restaurants. Staff were amazing, rooms cleaned daily. Hotel grounds were clean and beautifully kept.
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Ms. Alison,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you appreciated our convenient location, the efforts of our amazing staff, and the cleanliness of our rooms and grounds.Your kind words mean a lot to us and we hope to welcome you back for another lovely stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 4 Apr 2024
We loved our stay here. It was extremely CLEAN which is so important to me. Loved the pools & food at breakfast was simple & delicious.
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Ms. Vistoria, Thank you very much for the great review! We are so honored by your feedback . I will definitely pass your comments down to our staff. Thank you and we hope to welcome you back again soon.Yorus,Maureen Arra Lloveras Barranta (Aya)CRM
by A verified traveler
Posted 2 Apr 2024
We love it
Comment from Hotel Management
5 Jun 2024 by Aya, Hotel Management
Dear Ms. Maria,Thank you for staying with us and sharing your perfect score review. We love you too and we hope to welcome you back again soon.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
