Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Facilities are turning old, staff’s training is not as good other chains resorts. Villa is spacious and clean but certainly there is room to improve
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 10 Jun 2024
The views were incredible. Friendly staff. Extremely clean room
by A verified traveler
Posted 2 Jun 2024
This place would get 5 stars if the people were a bit more friendly and attentive. As a behavioural science geek I know that the check in experience is very important to your overall perception. It just felt a bit lack lustre and bland. It’s a lot of money to stay here so they should really look to impress that
by A verified traveler from Sun Valley
Posted 1 Jun 2024
Room is spacious and has beautify view of the ocean. The breakfast buffet was very nice. The view of the sunset from the pool was breathtaking. It is walking distance to nearby restaurants.The area is nice and quiet.
by A verified traveler
Posted 27 May 2024
Room and view were beautiful.
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 6 May 2024
Some amenities were working upon arrival. some television channels won’t working but it was fixed immediately. Unfortunately, various items weren’t working such as the usb charging plus next to the bed, and JBL alarm clock. Also, when the room was cleaned, most of the towels were replaced just simply folded and placed on the table.
Staff was dry when intersecting with me. Although the valet were extremely nice and pleasant. Room service is extremely slow.
by A verified traveler from Winchester
Posted 4 May 2024
We loved our stay here. Very peaceful. Great breakfast buffet and dining menu, short walk to Kamala beach which has nice chairs and umbrellas and also enjoyed their tours. If we return to Phuket would definitely stay again
