Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Nightly entertainment and Mai tais at the bar was fun.
The view from our suite was lovely. I think it was a little overpriced.
by A verified traveler
Posted 27 May 2024
Two pools, balcony
by A verified traveler
Posted 27 May 2024
This property was great for a family of 4 so spacious. The only thing was the shower did not get warm quickly the toilet ran. But otherwise had a great stay
by A verified traveler
Posted 27 May 2024
Great time
by A verified traveler
Posted 26 May 2024
I live having the full kitchen and laundry in room. Very convenient!!!! And the staff were awesome!! Shout out to the delivery staff. Thank you!! Would stay here again.
by A verified traveler
Posted 26 May 2024
Room is huge and have two bath rooms
by A verified traveler
Posted 25 May 2024
We stayed in 6 places during our trip to Hawaii and I can confidently say this was our favourite.
We were blown away by how lovely the unit we rented was. It was spacious, well-appointed, had very comfortable furnishings, lots of areas to hang and store things, in-unit laundry, and an incredible view of the golf course and ocean. Temperature control was seamless (which is difficult in Hawaii) and everything was clean and bug-free.
The restaurant and property were great too. We appreciated the beach towels and customer service.
Parking was usually fairly available - sometimes with a bit of a walk.
The location was a bit out of town - but it's a gorgeous drive. Nearby mall. We were gently approached re: time-share.
Areas for improvement:
- we loved the hot tub and used the one in the center area once - but our hands peeled for 4 days after this. I suspect the hot tub may have a chemical imbalance?
- on our check-out morning, there was an issue with the water. The entire complex had no water at all. There were a dozen or so emergency plumbers working hard with back-hoes. Things happen, but at no time did the property contact us in any way (email, door-to-door, text [they texted for other things], note, deliver bottled water) about this issue that began overnight. Perhaps a communication strategy could be developed for scenarios like this.
- dirty beach towels sat out on porch overnight despite new ones being delivered
- check-in procedure was painful (staff-related)
by A verified traveler
Posted 24 May 2024
We were two family group so had rent two bed rooms in one house. It had kitchen, dinning, living rooms and dish washer, refrigerator, microwave, washing machine, dryer. We can stay even a year. Shower and bath tub at main bed room and shower at the other bed room. Sun-set was so beautiful. If you like, you can enjoy the swimming pool and jacuzzi. It was so comfortable. Also close to golf course. We will come back next staying.
by A verified traveler from Kirkland
Posted 24 May 2024
by A verified traveler
Posted 24 May 2024
A lovely place to stay. Feels like home. Beautiful maintained and very close to everything you need for a relaxing holiday! No negatives!! Love this place!
