Ratings based on 285 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Need to improve hygiene and sound insulation, I found dirty spots on the towel, and every time when our next door using the bathroom we can hear some noises
Comment from Hotel Management
1 May 2024 by Stella, Hotel Management
Dear WS,Thank you for sharing your feedback with us regarding your recent stay at our hotel.We sincerely apologize for the issues you encountered regarding hygiene and sound insulation. Your comfort and satisfaction are of the utmost importance to us, and we regret that we did not meet your expectations in these areas.We take hygiene very seriously, and we are disappointed to learn about the dirty spots on the towel. Please rest assured that we will address this matter with our housekeeping team to ensure that all towels are thoroughly inspected and replaced as necessary to maintain our high standards of cleanliness.Additionally, we apologize for any disturbance caused by the lack of sound insulation, particularly from neighbouring rooms. We understand the importance of providing a peaceful environment for our guests to rest, and we will explore options to improve soundproofing in our rooms to minimize any inconvenience in the future.Your feedback is invaluable to us as we continuously strive to improve our services, and we appreciate you bringing these issues to our attention.If there's anything else we can do to make your future stays more comfortable and enjoyable, please don't hesitate to let us know.Warm regards,Stella
by A verified traveler
Posted 10 Mar 2024
The photos and the room in person not justifying.
by A verified traveler
Posted 6 Feb 2024
Room very clean
Comment from Hotel Management
23 Feb 2024 by Tune Hotel Danga Bay, Hotel Management
Dear Dzakhir,Thank you for your positive feedback regarding the cleanliness of your room. We're delighted to hear that you found it very clean. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate you taking the time to acknowledge it. We look forward to welcoming you back for another enjoyable stay.Best regards,Stella
by A verified traveler
Posted 26 Jan 2024
Don’t have smart tv and expensive the price not worth it
Comment from Hotel Management
31 Jan 2024 by Tune Hotel Danga Bay, Hotel Management
Dear Sathiya,Thank you for sharing your feedback with us. We appreciate your input regarding the absence of a smart TV and your perception of the pricing.We apologize for any inconvenience caused by the TV amenities. We continually strive to enhance our offerings, and your comments will be considered in our future improvements.If there's anything specific you would like us to address or if you have additional suggestions, please feel free to share. We value your feedback and hope to have the opportunity to provide an improved experience for you in the future.Best regards,Tune Hotel Danga Bay
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Tune Hotel Danga Bay, Hotel Management
Dear JupriThank you for taking the time to provide your rating. We appreciate your feedback and would love to understand more about your experience. If there are specific areas where we can improve or if you have any additional comments, please feel free to share. We value your input and aim to make your future stays more enjoyable.Best regards,Tune Hotel Danga Bay
by A verified traveler
Posted 30 Dec 2023 on Hotels
was surprised that the room was not ready when check in at 9pm ! and got to wait for a good 15 minutes, don’t expect much as it is just a place to sleep
by A verified traveler
Posted 3 Dec 2023 on Orbitz
for a 2**, this is what you would expect. nice staff, although no frills, you get some things to make your stay a nice one.
by A verified traveler
Posted 7 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Tune Hotel Danga Bay, Hotel Management
Dear Yong Boon,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsTune Hotel Danga Bay
by A verified traveler
Posted 31 Aug 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Tune Hotel Danga Bay, Hotel Management
Dear Surianiza,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsStella
by A verified traveler
Posted 17 Aug 2023
Area secure and comfy.
Comment from Hotel Management
22 Aug 2023 by Stella, Hotel Management
Dear Henry,Warm Greetings! Thank you for choosing Tune Hotel Danga Bay for your recent visit. We are truly delighted by hearing your kind words. It feels great when guests appreciate the team members for their efforts in delivering a memorable stay with us. We are looking forward to host you back in near future. Best Regards,STella
