Ratings based on 467 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from SINGAPORE
Posted 16 Jun 2024
The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.
by A verified traveler
Posted 10 Jun 2024
Spa Abit dirty
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 15 Mar 2024
Everything about the room was great! Spacious, clean and even has a clean mini fridge.
The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest.
Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)...
Didn't try the food there.
Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle.
Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.
by A verified traveler
Posted 10 Mar 2024
The breakfast not very nice
by A verified traveler
Posted 22 Feb 2024
Its in a nice serene place.
by A verified traveler
Posted 22 Jan 2024 on Hotels
by A verified traveler from Singapore
Posted 30 Dec 2023
Property is good, free parking but no security
by A verified traveler
Posted 27 Dec 2023 on Hotels
by A verified traveler
Comfortable enough stay for one night
Posted 21 Dec 2023 on HotelsThe towels and bedsheets were not properly washed. The rooms themselves were not cleaned properly and they seemed ill-maintained. Had to request for room slippers. No bathrobes and hand towels. The breakfast of nasi lemak was yummy. Overall, it was a comfortable enough stay for 1 night.
