Ratings based on 997 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Singapore

Posted 19 May 2024
Good location, walking distance to KSL mall and good eateries around. 15 mins to Midvalley mall and JB sentral too. Buffet breakfast is average. Front desk service is good. Room is very spacious too
5 out of 5
by A verified traveler

Posted 17 May 2024
Was near shopping center
5 out of 5
by A verified traveler

Posted 12 Feb 2024
Clean, conveniently located and spacious.
4 out of 5
by A verified traveler

Posted 30 Jan 2024
Very convenient walking to KSL shopping mall.
5 out of 5
by A verified traveler

Posted 27 Jan 2024
Staffs are very nice. Good location surrounded with shopping areas and multiple dinning choices
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024 on Hotels
2 out of 5
by A verified traveler

Disappointed

Posted 5 Jan 2024 on Hotels
Stayed one night on New Year Day and was utterly disappointed at how the hotel has deteriorated through the years. Have always been my choice of hotel in JB but after trying other hotels in JB for the past 1year, have decided to stay for a night at Holiday Villa after driving back from KL. Check-in was efficient but upon reaching level 15 of the hotel, the lift lobby carpet were mouldy with a foul smell that stretches to my room. Entered my room and the carpet in my room were wet and mouldy with the foul smell as well. There were no effort to remove the stains (possibly hair dye or other brownish products) left by previous customers as the flooring of the shower area were stained with those. Doesn't give a clean and comfy feeling to rest on after a long drive.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024 on Hotels