Ratings based on 388 Verified Reviews

3.4 out of 5
81% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Experience with Grand Sentosa

Posted 19 Mar 2024 on Hotels
Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
4 out of 5
by A verified traveler

Posted 14 Feb 2024
Convenient and many shop and restaurant
2 out of 5
by A verified traveler

Posted 21 Dec 2023
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean. In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them. The hotel was attached to a mall which looks like a ghost town. Very eerie. Given this experience, I wont book this hotel again.
3 out of 5
by A verified traveler

Posted 25 Nov 2023
Hotel shower equipment not in good condition
Comment from Hotel Management
14 Dec 2023 by FO-GSH, Hotel Management
Thank you for your feedback
4 out of 5
by A verified traveler

Posted 13 Nov 2023
Comment from Hotel Management
14 Dec 2023 by FO-GSH, Hotel Management
Thank you for staying with us
2 out of 5
by A verified traveler

Posted 11 Aug 2023
Quite a rundown hotel, located in a semi-abandoned mall. Bed sheets were clean. Floor carpet was very dirty
3 out of 5
by A verified traveler

Budget Hotel with Good Food

Posted 31 Jul 2023 on Hotels
Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2023 on Hotels
3 out of 5
by A verified traveler

Posted 18 Mar 2023
The location is very convience for tourist who want to go around nearby
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2023 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 388 Next