Ratings based on 424 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Booked last minute and arrived late from SG. Booked 2 rooms for 6 adults but upon checking in we were asked to pay for more if we want extra bedding. Staff was not helpful initially until we called Expedian customer service team to dispute. Non smoking rooms smelled like smoke and bathroom sink was clogged. Breakfast was okay.
by A verified traveler from Singapore
Posted 21 May 2024
Great..
by A verified traveler
Posted 23 Apr 2024
Newly renovated and clean hotel room. Breakfast menu average.
by A verified traveler from Singapore
Posted 16 Mar 2024
Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Comment from Hotel Management
19 Mar 2024 by siti, Hotel Management
thank you so much , we appreciate your review.look forward for your next visit.
by A verified traveler
Posted 16 Feb 2024
Toilet ceiling is dripping, informed staff to repair but in vain. we have to go out to use the public toilets.
by A verified traveler
Posted 12 Feb 2024
by A verified traveler
Posted 28 Jan 2024
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite.
For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
by A verified traveler
Posted 8 Jan 2024 on Hotels
by A verified traveler
Posted 31 Dec 2023 on Hotels
Furniture is quite old
by A verified traveler
Posted 23 Dec 2023
