Ratings based on 991 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Yall had a shaky sink and a broken reading light
by A verified traveler
Posted 4 May 2024
The staff are great as they have excellent services
by A verified traveler
Posted 30 Apr 2024
Fantastic place to stay overnight when in JB as the hotel is just 1 street away from Komta JBCC. Staff are helpful and friendly. Even the housekeeper greeted me when they saw me. A lot of eating places around. Highly recommend!
by A verified traveler
Posted 7 Apr 2024
My favourite hotel in JB loved the hotel buffet breakfast and cosy king sized bed. Only downside was staff only allowed us to check out at 1.30pm even though I'd booked the room with late check out option hence no time for swimming in the pool.
Comment from Hotel Management
8 Apr 2024 by Wawa, Hotel Management
Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
by A verified traveler
Posted 7 Apr 2024
Spacious and clean room. Connecting rooms available on request prior arrival. Good 1 night stay to explore city square, JBCC and many walking distance cafe and restaurants
Comment from Hotel Management
8 Apr 2024 by Wawa, Hotel Management
Thank you for your review and we appreciate your comments. We hope to be able to welcome you back in the near future and perhaps you will be able to take more advantage of our services then to show you that we are actually a perfect leisure hotel offering many unique experiences for travellers who wish to discover Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
by A verified traveler
Posted 31 Mar 2024
It is located very near the checkpoint. 5stars for location and staff's service. However, the heater in the shower does not work at certain hours. Room is spotless.
Comment from Hotel Management
8 Apr 2024 by Wawa, Hotel Management
Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
by A verified traveler
Posted 27 Mar 2024
Within walking distance from CIQ. However, i was directed wrongly when i was so near to getting to it, and had to walk the long about way to get to the lobby entrance. In fact it could be reached via the zenith lifestyle building directly opposite JBCC Komtar building.
Loved the facilities and property conditon. Check in was a breeze and Yahzid made it a pleasant experience.
Had a quiet swim, a quick workout at the gym the next morning which was adequately equipped. The hotel was also next door to 2 plasant cafes one of which is Principle Cafe by T.A.M. Opposite the hotel is a food court area which featured lots of local food.
Room wise was spacious, and was given a room on 16th floor. Ok city view as it looked directly opposite the condo next door but also a partial city view where the might view was pleasant. Only quibble it was hard to control the temperature of the shower...it kept giving me very hot water despite adjustments.
Didn't get to try the spa or head to the library. The hotel even has a play area room for the children. Didn't get to try the F&B.
Comment from Hotel Management
8 Apr 2024 by Wawa, Hotel Management
Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
by A verified traveler
Posted 25 Mar 2024
The hotel is clean and spacious. Friendly staff that always smile.
Comment from Hotel Management
25 Mar 2024 by Wawa, Hotel Management
Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
by A verified traveler
Posted 21 Mar 2024
Masks in the hotel room left behind by guest. Level 9 rooms overlook the pool on Level 8.
Dirty awning
Sunday breakfast comes with jazz good band just a little early
Just woke up need peace and we need to talk to family on the days adventures- what’s with the volume
Comment from Hotel Management
25 Mar 2024 by Wawa, Hotel Management
Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
8 Apr 2024 by Wawa, Hotel Management
Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
