Ratings based on 308 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
Superb location. Very convenient. Personnel is very responsive and accomodating, especially the evening shift.
by A verified traveler
Posted 15 Oct 2023 on Hotels
by A verified traveler
Posted 6 Oct 2023
Dirty carpets, dirty walls, staff may use some smiling, excellent location, nice coffee, happy hour
by A verified traveler
Posted 24 Sep 2023 on Hotels
Great location very nice place
And good service
Comment from Hotel Management
4 Oct 2023 by EH, Hotel Management
Hi Alran; Thank you for your kind feedback and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
by A verified traveler
Posted 10 Sep 2023
Comment from Hotel Management
13 Sep 2023 by EH, Hotel Management
Hi Daphna; Thank you for your high score rating. We are very happy that you enjoyed your stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
by A verified traveler
Great Stay
Posted 3 Sep 2023 on HotelsHotel Arthur is centrally located near the light train station that will transfer you to the Old city and to the Holocaust museum. Mahmoud and Sevana and the team arranged for us the transportation to / from the hotel, and recommended tour guides at our request. Pedestrian area with alternatives to eat. Great breakfast. All hotel Employees were friendly . Will stay again here when visiting Jerusalem.
Comment from Hotel Management
13 Sep 2023 by EH, Hotel Management
Hi Jose; Thank you for staying with us and leaving your kind review. We are delighted to know that you thoroughly enjoyed your stay with us and that our team members Mahmoud & Sevana were able to meet and exceed your expectations. Our amazing team from the front desk to our housekeepers work very hard to ensure all our guests enjoy a cozy, clean and comfortable stay.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
by A verified traveler
Posted 1 Sep 2023
The property and location are wonderful. The was friendly and helpful. It was a little tricky getting a cab but once you learned what to do, it all worked out.
Comment from Hotel Management
13 Sep 2023 by EH, Hotel Management
Hi Teri; Thank you for your feedback. We are proud of our team for their efforts and glad to know they left a lasting and positive impression.We are happy to hear that you enjoyed the hotel's superb location near all that Jerusalem has to offer. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
by A verified traveler
Posted 1 Sep 2023
Hotel is in a great location. Walking distance to everything. Loved the room
Comment from Hotel Management
13 Sep 2023 by EH, Hotel Management
Hi Ilene; Thank you for your kind review and high score rating. Our staff is very proud of our hotel and takes a lot of pride in the service they extend to our guests; we are glad to read that their efforts were appreciated. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
by A verified traveler
Posted 1 Aug 2023
Excellent
Comment from Hotel Management
7 Aug 2023 by EH, Hotel Management
Hi Manuel; Thank you for your high score rating. We are delighted that our colleagues were successful at contributing to the quality of your stay and have conveyed your compliments to them.We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
by A verified traveler
Posted 26 Jul 2023 on Hotels
We enjoyed a spacious and comfortable room, with a large terrace, on the seventh floor.
The breakfast selection is good
Comment from Hotel Management
7 Aug 2023 by EH, Hotel Management
Hi Anonymous; Thank you for taking the time to write your feedback and high score rating. We are delighted that you enjoyed our well-designed, modern room, and our hotel’s delicious breakfasts with our various offerings for different dietary needs. We do hope to welcome you back to one of our Atlas hotels!Best Regards, Estelle Hock – Guest Relations Manager, Atlas HotelsAyala Dekel - Hotel Manager, Arthur Hotel
