Ratings based on 461 Verified Reviews

4.5 out of 5
78% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 May 2024
Very large property, and limited meal options, the price was a bit high. the staff was nice, although they charged me for a hotel pickup, which I never got.
5 out of 5
by A verified traveler from Minneapolis

Posted 21 Mar 2024
Probably one of our most amazing stays at any hotel in the world. Hospitality is second to none. An amazing property to experience opulence and luxury like none other. We enjoyed our stay!
5 out of 5
by A verified traveler

Posted 30 Nov 2023
as usual, absolutely amazing ! Was here in Brunei for business.
4 out of 5
by A verified traveler

Posted 27 Nov 2023
Overall this is a lovely place to stay and relax. The grounds are well looked after and swimming pools lovely. This place is NOT walking distance to anything; however, does have restaurants, cafe, and a country club. Definitely worth staying at least a night as the views are beautiful and main lobby/foyer is impressive. Unfortunately our stay was less than great due to no hot water in our room (yes we notified staff). Normally i would just manage and only mention it due to the price.
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Very luxurious and quiet place. Staffs were very kind and helpful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2023
5 out of 5
by A verified traveler

Posted 29 Jun 2023
Opulent place at pretty decent price. Great stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2023
5 out of 5
by A verified traveler

Posted 19 Mar 2023
Really enjoyed our stay at this amazing hotel. Staff and service are great, everyone is friendly, attentive and helpful. We love the activities offered as well, cycling etc. one feedback is related to food option, there’s only one restaurant open so we had no choice but to go to one, hope there will be more opened in the future. Overall we had a great stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2023