Ratings based on 93 Verified Reviews

4.1 out of 5
68% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 14 May 2024
Poor customer service. Essentially ruined my trip to Jeju.
Comment from Hotel Management
15 May 2024 by hotel manager, Hotel Management
예약하신 기간이 끝나 여정변경과 환불을 요청하신 경우에는 온라인예약 규정상 변경 또는 환불이 불가함을 알려 드렸습니다. 예약하신 온라인 고객센터에서도 이와 관련된 사항을 안내해 드린 것으로 확인됩니다. 송구스럽게 생각합니다.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2023
4 out of 5
by A verified traveler

Posted 21 Feb 2023
We chose this hotel because it offers parking since we had to hire a car. The room was okay, enough for our family and it was cool because you have the chance to experience being a Korean sleeping in futtons in our other room. For some reason, there is a very foul smell in one of our toilets even if they clean it everyday. We had to put freshners and avoid using 1 of the 2 toilets/bathroom that had the foul smell. They have blankets and towels and a supply of toiletries. We liked the location because its very convenient as you can walk to a shopping district, a park and restaurants. There is also a laundromat nearby when you need to wash your clothes. We don't mind staying here again as long as they update their toilet system.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2022 on Hotels
4 out of 5
by A verified traveler from Malaysia

Posted 24 Sep 2018
Comment from Hotel Management
27 Sep 2018 by samhaein hotel, Hotel Management
Hello. I'm in charge of hotel reservations. Thank you for using our hotel. I will make more efforts in the future. Thank you.
4 out of 5
by Yung

This traveler left a rating score only Posted 25 Oct 2017 on Hotels
5 out of 5
by A verified traveler

만족했습니다.

Posted 15 Feb 2024 on Hotels
호텔은 깨끗하고 좋았고, 숙박에 만족했습니다.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jan 2024 on Hotels
4 out of 5
by A verified traveler

청결 개선 의견 제출

Posted 18 Jan 2024 on Hotels
공항과 시내가 가까운 것이 장점이라 종종 이곳을 이용합니다. 바란다면 청소를 좀 깨끗히 하면 좋겠다고 생각 합니다.