Ratings based on 895 Verified Reviews

4.5 out of 5
85% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by HYO-JIN/KIM, Hotel Management
Dear,Warm greeting from hotel leo.And thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
4 out of 5
by A verified traveler

Impressive service from Helen

Posted 21 Jan 2024 on Hotels
Room was alright but a little noisy however the service from Miss Helen compensated everything. She was most helpful & knowledgable. Her service is genuine and warm.
Comment from Hotel Management
22 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
5 out of 5
by A verified traveler

Recommended!

Posted 24 Dec 2023 on Hotels
Receptionist was very welcoming and helpful 👍 Hotel location convenient, with a laundry self service shop nearby(note not on site). Our triple bed room was comfortable and clean.
Comment from Hotel Management
10 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
5 out of 5
by A verified traveler

Posted 17 Dec 2023
Many food options nearby. Friendly front counter can recommend you local food. Bus to airport was only around 15 mins but cab right there only $5-6
Comment from Hotel Management
13 Feb 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Amazing friendly female receptionist

Posted 14 Dec 2023 on Hotels
Amazing service from the friendly female receptionist. Very helpful and knowing my daughter sick, she bring us to the family clinic next to the hotel. She is very professional and helpful.
Comment from Hotel Management
15 Dec 2023 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
4 out of 5
by A verified traveler

Posted 13 Dec 2023
Comment from Hotel Management
10 Jan 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Comment from Hotel Management
18 Dec 2023 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
5 out of 5
by A verified traveler

Posted 23 Nov 2023
Good location and the front desk staff very helpful and professional.
Comment from Hotel Management
24 Nov 2023 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
4 out of 5
by A verified traveler

1night stay

Posted 15 Nov 2023 on Hotels
The hotel location is great but the condition of the hotel is below average for us as a couple. The room we were given was dusty, the LG styler smells moldy so we couldn't use it. The room temperature was warm but we were able to open the window.
Comment from Hotel Management
15 Nov 2023 by HYO-JIN/KIM, Hotel Management
Warm greeting from hotel leo. Thank you for staying with us and thanks for comment on our hotel. And we truly apologize for the inconvenience caused. Also we can assure you such incident does not happen again in the future.Yours sincerely,
5 out of 5
by A verified traveler

Posted 6 Nov 2023
The staff were extremely nice...valet parking was great. The room was spacious with a slight ocean view. Very close to a walking street with many restaurants.
Comment from Hotel Management
7 Nov 2023 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,