Ratings based on 32 Verified Reviews

3.8 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Jun 2024
The property was nice and i would stay again.
Comment from Hotel Management
3 Jun 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN JASPER. Albert, I am glad to hear that you found our hotel to be nice and you would stay again, resulting in a 4/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Albert, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
5 out of 5
by A verified traveler

Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Thomas,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN JASPER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
1 out of 5
by A verified traveler

Posted 3 Mar 2024
It was alright
Comment from Hotel Management
5 Mar 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Brianna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JASPER. At Red Roof we are happy to know that you made us your choice of stay and you had an alright visit. However, in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
4 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Nice set up first time i have traveled with a dog
Comment from Hotel Management
27 Jan 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JASPER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were able to take advantage of our pet friendly policy and you were pleased with our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
5 out of 5
by A verified traveler

Posted 22 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Kamaria RediResponse Specialist, Hotel Management
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JASPER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
4 out of 5
by A verified traveler

Posted 21 Jan 2024
Comment from Hotel Management
22 Jan 2024 by LaTunde, Rediresponse Specialist, Hotel Management
Hello Shirlene, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JASPER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
3 out of 5
by A verified traveler

Decent place to stay

Posted 19 Jan 2024 on Hotels
Beds were small and hard. Bathroom mirror was cracked all the way down it. Room was clean and in a good area
Comment from Hotel Management
20 Jan 2024 by Tianna RediResponse Specialist, Hotel Management
Dear Jeremy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Jasper. It's good to read that you were pleased with the cleanliness of the room. However, I sincerely apologize for the cracked mirror. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
4 out of 5
by A verified traveler

Posted 3 Jan 2024
Recently changed hands and renovated. Still minor things to fix but we were pleasantly surprised. Clean, not expensive, pleasant and helpful young lady at the desk and our pet stayed free. We come through Jasper once a year and this will be our go to place to stay.
Comment from Hotel Management
4 Jan 2024 by Chevanese RediResponse Specialist, Hotel Management
Thank you, Larry, for the feedback about your stay at the Red Roof Inn Jasper. We're delighted that you were pleased with our recent renovations, the cleanliness, our affordability and our pleasant, and helpful front desk staff. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We look forward to having you visit with us again in the future, so you can take further advantage of our pet-stay-free policy.Sincerely,ChevaneseRed Roof Management RediResponse Specialist
3 out of 5
by A verified traveler

Posted 24 Dec 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by LaTunde, Rediresponse Specialist, Hotel Management
Hello Steven, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN JASPER and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
5 out of 5
by A verified traveler

Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by Nishaye RediResponse Specialist , Hotel Management
Hello Robert,The staff at the Red Roof Inn Jasper and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist