Ratings based on 265 Verified Reviews

3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 13 Feb 2024 on Hotels
first time stay here i just arrve n need wifi after 8hour flight, but they say the internert wifi hve prblm n i need wait until 10:30pm。so noising also we can listen wht next room talking
5 out of 5
by A verified traveler

Posted 10 Aug 2023
Good staff support
5 out of 5
by A verified traveler

Posted 30 Jul 2023
Perfect for a short stay, very kind staff and clean rooms. There is a small mall connected to the hotel that has everything you need, so you don’t need to go into Jakarta if you don’t want to. Only downside was that the keycard to our room reset everyday, however that was fixed quickly by the receptionists so no big deal. And because of the pictures we tought there would be a pool :( but we should have read better.
4 out of 5
by A verified traveler

Posted 3 May 2023 on Travelocity
Very reasonable price
3 out of 5
by A verified traveler

Posted 26 Mar 2023
We only stayed one night in between our flights. The hotel was quite loud and not very clean. However, it was a convenient location close to the airport and quite cheap.
Comment from Hotel Management
30 Mar 2023 by IA, Hotel Management
Dear Katerina,Warmest Greetings from Zest Airport, Jakarta!Thank you for the excellent rating and for choosing us as your accommodation It’s a valuable opportunity to learn from your feedback in order to maintain and improve our services for the guests. We’re delighted to learn that you enjoyed your stay and were satisfied with our services.We look forward to welcoming you back on Zest Airport, JakartaBest regards,Management of Zest Airport, Jakarta
3 out of 5
by A verified traveler

Posted 6 Feb 2023
Lack of amenities & facilities. The internet signal kinda poor too.
Comment from Hotel Management
20 Feb 2023 by IA, Hotel Management
Dear Deddy,Warmest Greetings from Zest Airport, JakartaThank you for choosing us as your accommodation. It's a great pleasure to welcome you at Zest Airport, JakartaWe're delighted that you enjoyed your stay and found our services and facilities to be satisfactory. Your review inspired us to maintain and grow our service quality.We look forward to welcome you back in Zest Airport, JakartaBest regards,Management of Zest Airport, Jakarta
5 out of 5
by A verified traveler

Posted 6 Feb 2023
Clean hotel with friendly staff and good service
Comment from Hotel Management
20 Feb 2023 by IA, Hotel Management
Dear Steven,Warmest Greetings from Zest Airport, JakartaThank you for choosing us as your accommodation. It's a great pleasure to welcome you at Zest Airport, JakartaWe're delighted that you enjoyed your stay and found our services and facilities to be satisfactory. Your review inspired us to maintain and grow our service quality.We look forward to welcome you back in Zest Airport, JakartaBest regards,Management of Zest Airport, Jakarta
3 out of 5
by A verified traveler from SAN ANTONIO

Posted 5 Jan 2023
Airport shuttle 24/7 I hope.
Comment from Hotel Management
10 Jan 2023 by Management of Zest Airport Jakarta, Hotel Management
Dear Mr/ Mrs ,Warmest Greetings from Zest Airport Jakarta,Thank you for your detail review and positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.We can't wait to see you again in the near futureWarm Regards,Management of Zest Airport Jakarta
5 out of 5
by A verified traveler

Posted 20 Dec 2022 on Hotels
Very convenient for an overnight stay before catching a flight from Jakarta airport.
Comment from Hotel Management
10 Jan 2023 by Management of Zest Airport Jakarta, Hotel Management
Dear Mr/ Mrs, Warmest Greetings from Zest Airport Jakarta,Thank you for your detail review and positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.We can't wait to see you again in the near futureWarm Regards,Management of Zest Airport Jakarta
2 out of 5
by A verified traveler

Posted 26 Oct 2022
the property quite new & clean
Comment from Hotel Management
10 Nov 2022 by Zest Airport Jakarta, Hotel Management
Dear Mrs/ Mr Tan, Warmest Greetings from Zest Airport JakartaThank you for staying with us and for taking the time to write a review. We are happy that you could enjoy your stay. We look forward to welcoming you back at Zest Airport Jakarta.Best regards,Management of Zest Airport Jakarta