Ratings based on 504 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024
The checked in and out was a bit slow.
We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
by A verified traveler
Posted 31 Dec 2023
Awesome……
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler from Kuala Lumpur
Posted 2 Oct 2023
Older hotel, a bit dated. Can do without the torns in the curtains.
by A verified traveler
Posted 25 Sep 2023
Really nice views and every comfort you could want.
by A verified traveler
Posted 14 Sep 2023
I’d love to recommend others, such a nice and safe spot
by A verified traveler
Posted 6 Jun 2023
When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.
Comment from Hotel Management
7 Jun 2023 by eric, Hotel Management
Dear Elizabeth, Thank you for sharing your recent experience with us. We regret that the price of our transportation service fell short of your expectation. Thank you for your feedback as this will enable us to address your concerns directly and take appropriate measures to improve our offerings. We hope that we will have the opportunity to welcome you back on your next visit to Jakarta. Regards, Nitesh Gandhi – Managing Director
by A verified traveler
Posted 2 Jun 2023
Comment from Hotel Management
3 Jun 2023 by eric, Hotel Management
Dear Keith, Thank you for your positive feedback. At the Ritz-Carlton Jakarta, Mega Kuningan, we believe that true luxury is created by people who love what they do. We are thrilled that with the genuine and detailed attention of our Ladies and Gentlemen, you were able to be fully relaxed, inspired and enjoy meaningful experience that were truly indelible. We look forward to welcoming you back soon. Regards, Nitesh Gandhi - General Manager
by A verified traveler
Posted 11 May 2023 on Hotels
Comment from Hotel Management
11 May 2023 by eric, Hotel Management
Thank you for staying at The Ritz-Carlton Jakarta, Mega Kuningan. We are delighted to hear about your recent stay with us was a positive one. Our Ladies and Gentlemen are devoted to serving the finest personal service such that you can enjoy a warm, relaxed and yet refined ambience. We look forward to welcoming you back soon. Regards, Nitesh Gandhi - Managing Director