Ratings based on 29 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good but service took so long
Posted 27 Feb 2020 on HotelsRoom itself is nice but the service always takes so long from front desk to resto. Breakfast choices were good thou
Comment from Hotel Management
2 Mar 2020 by liberty, Hotel Management
Dear Ms. Yuni,
We very much appreciate your comments regarding your stay at the ibis Jakarta Sentral Cawang.
It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Liberty
Front office manager
by A verified traveler
Good style and amenities but not speedy service
Posted 16 Feb 2020 on HotelsCheck in took awhile and it seems to be a bit disorganized. I reserved 8 rooms and was not easily prepared. But when I asked for corner n higher floor room I got it. The food was good but the service took long time to get the food ready. Speedy service wasn't the best in this hotel. The rooms amenities like safety box n fridge are available. Location was great bcs it was next to the office area I needed to be.
Comment from Hotel Management
2 Mar 2020 by liberty, Hotel Management
Dear Ms. Yuni,
We very much appreciate your comments regarding your stay at the ibis Jakarta Sentral Cawang.
It is always a pleasure to receive feedback . I will share your comments with our team related with service delivery in Our restaurant and thanking for highlight great location. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Liberty
Front office manager
by A verified traveler
An average hotel
Posted 12 Nov 2019 on HotelsWhile the service and comfort level of rhe room matched my expectations, the biggest drawback for the hotel is its location. The hotel sits on the "wrong" side.of a very busy freeway interchange with no pedestrian walkway to crossover to the other side where the office towers and restaurants are located. The adjacent lots to the hotel are simply warehouses so you feel a bit isolated.
by A verified traveler
Posted 10 Sep 2019
by A verified traveler
Posted 27 Nov 2018 on Hotels
Good swimming pool n buffet breakfast!
by A verified traveler
heavy traffic in the area due to MRT construction.
Posted 10 Sep 2018 on Hotelsheavy traffic in the area due to MRT construction.
by A verified traveler
Posted 22 Apr 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 18 Apr 2018 on Wotif
The room was good size, clean, good facilities. The buffet meals were reasonable with a fair range of food on offer. The 24/7 bar and coffee facility was a bonus. Unfortunately the location is a bit out of the way but taxis are not expensive and there is a bus stop right out front.
by A verified traveler
Posted 23 Jan 2018 on Hotels
by Budhi
Posted 7 Nov 2017 on Hotels
I think it is a budget hotel. The bathroom is small.
