Ratings based on 68 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Pretty good hotel
Posted 3 Sep 2023 on HotelsIt's a nice stay but I don't know whether I'll choose this hotel again because, the amenity conditions are pretty not.
Comment from Hotel Management
18 Sep 2023 by Denny, Hotel Management
Dear Mr. Jeongyoung,Warmest greetings from Oakwood Hotel & Apartments Taman Mini JakartaThank you for choosing our hotel for your accommodation, especially when you spent your time to give us your valuable feedback during your stay.We are very happy that you are enjoying your stay in our hotel, and for your information that currently we are still on progress upgrading our facilities. And we hope you will have another great experience with us in the future.Once again thank you very much and looking forward to have you back soon with us.Best Regards,DennyGeneral Manager
by A verified traveler
Posted 30 Aug 2023
Air-conditioner was so old and the sound was too noisy. There is no hair dryer in the room.
Comment from Hotel Management
7 Dec 2023 by Denny, Hotel Management
Dear Ito,Warmest greetings from Oakwood Hotel & Apartments Taman Mini JakartaThank you for choosing our hotel for your accommodation and especially when you shared your valuable feedback with us.We are very sorry for your inconvenience during your stay, and we put this on our priority to be followed up. And for hair dryer we provide as loan item, so just call the front office and our team would be very happy to deliver the hair dryer to your room.Once again thank you very much and looking forward to have you back soon with us.Best regards,DennyGeneral Manager
by A verified traveler
Posted 15 Feb 2021 on Hotels
by A verified traveler
Posted 11 Dec 2019 on Hotels
The hotel needs to review their housekeeping team. The shower need a good scrub and the towels and mats need to either bleach them or replace. The standard of cleanliness is below average.
by A verified traveler
Posted 28 Nov 2019
by A verified traveler from Gold Coast Qld Australia
Posted 23 Nov 2019 on Wotif
Not really suitable for western patrons. No fridge in room and hotel is an alcohol free zone.
Supplied for only one person even though husband & wife were occupants.
by A verified traveler
Not-so-good hotel room
Posted 7 Nov 2019 on HotelsThe room is dark (not enough lights), no carpet and air condition was not working well.
by A verified traveler
Posted 30 May 2019
Very nice but very poor wifi. Staff was always helpful and the breakfasts were top of the line You have to work on a better wifi connection that remains connected in the rooms.
by A verified traveler
smelly corridor and room
Posted 5 Mar 2019 on Hotelsthe corridor from the lift to the room was so smelly which i do not ever want to go back again.
the room is smelly too once enter.
Recommended
for Everyoneby A verified traveler
Posted 11 Jul 2018
Nice and cool environment is also nice
Everything is ok
Staff smilling so my tryp was Nice
