Ratings based on 118 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2023
Needs to be refurbished and maybe some western food choices , staff very professional and polite
by A verified traveler from Singapore
Posted 1 Aug 2023
Perfect location for our conference opposite and wonderful staff
by A verified traveler
Great great breakfast!
Posted 13 Mar 2023 on HotelsRoom was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Comment from Hotel Management
14 Apr 2023 by Hikmat Nugraha, Hotel Management
Dear Bapak Yohanes,Greetings From Hotel Santika Premiere ICE BSD City.It gives us such a pleasure to hear about your wonderful experience at Hotel Santika Premiere ICE BSD City, that we have seen your comment in an online review recently.We are happy to read how much you enjoyed staying with us, and our services and facilities throughout your stay. it is our goal to ensure that every guest’s stay becomes unforgettable. Thank you, your review makes us feel we achieved it once more.Your acknowledgments of the hospitality and services rendered by our associate will be shared with our team in particular, will be pleased to know that they helped in creating your enjoyable Journey.Thank you for staying with us and we hope you will return to stay at Hotel Santika Premiere ICE BSD City and let us accommodate you again.Sincerely Yours,Hikmat NugrahaGeneral Manager
by A verified traveler from Yagoona
Posted 7 Mar 2023
Nice place to stay
Comment from Hotel Management
14 Apr 2023 by Hikmat Nugraha, Hotel Management
Dear Ibu Dessy,Greetings from Hotel Santika Premiere ICE BSD City,Thank you for choosing us as your business trip destination. The Hotel has been designed to complement its surroundings and location. However, I do apologize if that aspect did not meet your expectationsWe are always proud of our associates as we count on them to create a memorable experience for our guests. Therefore, I do hope that we could host you again in the future.Best regards,Hikmat NugrahaGeneral Manager.
by A verified traveler
Posted 11 Jun 2022
by A verified traveler
good hotel for staycation
Posted 8 Nov 2021 on Hotelsoverall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
by A verified traveler
Need do some works
Posted 25 Sep 2021 on HotelsThe service slow, the faucet keep broken and the worst is found stone at my food
by A verified traveler
Posted 12 Feb 2020 on Hotels
by A verified traveler
Posted 19 Dec 2019 on Hotels
Its pleasant. The security at the basement always nice and have a good attitude
by A verified traveler
Posted 19 Dec 2019 on Hotels
