Ratings based on 388 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Very good service and comfortable hotel, appreciated the quiet room. Convenient access to large mall and all things considered an excellent stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024
5 out of 5
by A verified traveler

Posted 11 Mar 2024
It was a pleasant experience staying at the hotel. The service is definitely top-notch
1 out of 5
by A verified traveler

Posted 8 Mar 2024
Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Breakfast spread is very good. Staff service here is excellent.
5 out of 5
by A verified traveler

Posted 24 Feb 2024
Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.
5 out of 5
by A verified traveler

Posted 12 Feb 2024
I love that the location is excellent and the room is so spacious and comfy
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Good stay at Kempinski. Staff Wanda and Tiara were extremely help.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024