Ratings based on 33 Verified Reviews

3.5 out of 5
78% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Sep 2019 on Hotels
The bathroom not really clean
4 out of 5
by A verified traveler

Posted 4 Sep 2019 on Hotels
Ok, only the bathroom not clean
4 out of 5
by A verified traveler from Kua Lumpur

Posted 22 Aug 2019
Spacious room, furniture was a little old-fashioned and looked used. Windows are not closing tight. I could hear the street noise and the wind. It was hard to get rest with that level of noise.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2019 on Hotels
2 out of 5
by A verified traveler from Singapore

Mediocre stay.

Posted 30 Jan 2019 on Hotels
Hotel room was very outdated. Shower temperature not consistent. Bedsheets not clean with some spotted stains. Nothing much outside except Starbucks and a Cafe. There's a huge conference place but not much shops around. The only good thing is the fast check in and out process.
Comment from Hotel Management
6 Feb 2019 by yullina, Hotel Management
Dear Valued Guest Warmest Greetings from Hotel Bidakara Grand Pancoran Jakarta. Thank you for choosing Hotel Bidakara Grand Pancoran Jakarta, and we sincerely apologize for the inconvenient caused happen during your stay. To exceed guest’s expectation is our constant mission, so we assure you that this kind of inconvenience will not happen again in the future. We look forward to welcome you again, soon and remain. Best Regards Management
4 out of 5
by A verified traveler from Singapore

Clean and spacious room.

Posted 18 Oct 2018 on Hotels
Room is spacious and clean. Highly recommended.
4 out of 5
by Aditya

Relaxing stay.

Posted 26 Sep 2017 on Hotels
Near and clean. Friendly staff. Food though could be improved.
2 out of 5
by A verified traveler

Below expectation

Posted 5 May 2017
Pros: Staffs - that's what make this stay bearable. Food was really good, breakfast could be better.
Cons: all the above mentioned.
Location: nothing interesting but have Family Mart, Starbucks and some local restaurant.
Wifi was not working on the first day I've arrived. The second and third day, wifi connection were not good at all. They have good TV channels, but it was not clear, blurry because of poor reception. The blankets are the old fashion one, not new or a good comforter. Pillows too soft! The amenities were terrible. The shampoo or soap is worse than the drug store version. Furnitures, curtains, walls, toilets are old makes the place look run down. Spa - the masseur demanded for tips directly after massage (not a common sight in Indonesia). All the above, do not fit to it's 4 star rating at all.
2 out of 5
by A verified traveler from Singapore

Posted 28 Dec 2016
The room was very cold when I came - a.c. set up on 15C°. Room equipment old, need to renovate. Feeling from the room was dark and sad. No bathroom gel - only shampoo and a soap.
3 out of 5
by wei fong from Yong Chun

Quite OK

Posted 6 Nov 2015 on Hotels
The room a bit old but clean. Will stay there again.
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