Ratings based on 17 Verified Reviews

2.4 out of 5
29% of guests recommend
2.4 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 18 May 2023 on Wotif
False advertising, different to what was advertised for the room, room don’t look even close to advertised one, checked in at 3pm and checked out at 7 pm on the 07.05.2023
1 out of 5
by A verified traveler

Posted 2 Dec 2018
Hotel lama
1 out of 5
by A verified traveler from Orange County, CA

Not children friendly

Posted 17 Apr 2018
The room was dirty and smells like smoke. The Disco music was too loud and late. The AC was not working properly. Bathroom is dirty. Small parking garage.
1 out of 5
by A verified traveler from singapore

Stay at grand menteng

Posted 16 Oct 2017
Booked for rm & bf Upon arrival was informed no bf Gave me 2 numbers to call Expedia but can’t get through WiFi always not working Ask to exchange towel on the last day staff Said last day can’t change Heavy traffic jam nearby hotel and have To make a big u turn causing taxi meter To sky rocket.
4 out of 5
by Bassam

Loud music

Posted 26 Dec 2016 on Hotels
Is good for its price but if u the music is really loud in the first levels... it's good in the seventh floor
1 out of 5
by A verified traveler

Posted 10 Nov 2016 on Hotels
during breakfast was not good.
4 out of 5
by A verified traveler

Good

Posted 30 Aug 2016 on Hotels
Ok for the price. Hotel is a bit old, but a room is quite ok. I had a very huge room. Convenient for going around with go-jek. There is a transjakarta stop just infront of the hotel, too.
Comment from Hotel Management
14 Oct 2016 by General Manager, Hotel Management
THANK YOU TO VISIT TO OUR HOTEL, WE ARE WAITING FOR YOUR VISIT NEXT.
1 out of 5
by A verified traveler

Dirty and stinky hotel

Posted 20 Feb 2016
The staff hardly spoke english, no wifi, the toilet stank of urine and the floor was sticky. My girl complained about the bad shampoo. Would not suggest the place to anyone.
Comment from Hotel Management
20 Aug 2016 by Boy Rhendi Setiawan / Marketing, Hotel Management
Dear Mr/Mrs Luke, Warm Greetings from Grand Menteng Hotel. on behalf of the team Grand Menteng Hotel apologizes for any inconvenience. input and your opinion is very important for us to make changes and better service. infinite gratitude, we look forward to returning your visit to our hotel.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2018
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2018
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