Ratings based on 303 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2020
Excellent Ambience! Thank you 🙏 God bless ! More power
Comment from Hotel Management
27 Apr 2020 by Richie, Hotel Management
Dear Mina,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Richie Wiyata
Director of Rooms
by A verified traveler
Posted 26 Feb 2020 on Hotels
by A verified traveler
Posted 6 Feb 2020 on Hotels
2 night stay with broken aircon and change 3 rooms!
Hotel not ready with new preium room but forcing guest to pay upgrade to stay during checkin
by A verified traveler
Posted 13 Jan 2020
Why is no breakfast included
by A verified traveler
Posted 22 Dec 2019 on Hotels
Comment from Hotel Management
4 Jan 2020 by Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Melanie Rahayu
Operations Manager
by A verified traveler
Posted 3 Nov 2019 on Hotels
Comment from Hotel Management
25 Nov 2019 by Manager, Hotel Management
Thank you so much for your review of our hotel. We hope you will visit us again.
Sincerely,
Melanie Rahayu
Operations Manager
by A verified traveler
Posted 26 Oct 2019 on Hotels
Comment from Hotel Management
28 Oct 2019 by Operations Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Melanie Rahayu
Operations Manager
by A verified traveler
Posted 21 Oct 2019 on Hotels
Comment from Hotel Management
28 Oct 2019 by Operations Manager, Hotel Management
Thank you for your review of our hotel. We hope you will visit us again.
Sincerely,
Melanie Rahayu
Operations Manager
by A verified traveler
Posted 22 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by Operations Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Melanie Rahayu
Operations Manager
by A verified traveler
Nice hotel
Posted 20 Sep 2019 on HotelsAll good
Rooms need a bit more light
Comment from Hotel Management
2 Oct 2019 by Operations Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Melanie Rahayu
Operations Manager