Ratings based on 797 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2024
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 27 Nov 2023
The hotel is in a great location, very central and close to shopping centres, the train station, and right across the road from the venue for the music festival we were attending. The staff are friendly and helpful. I understand some floors of the hotel have been refurbished - we stayed on level 6 which is in desperate need of this. The room was very spacious but needs renovating, and the towels were very old. There were a number of things in the room's hotel information book that were incorrect - we had no mini fridge in the room, many of the TV channels listed were not available, a gym was listed but did not exist, and we went downstairs to go to the bar within the listed opening hours and it was closed. I would say they are prioritising the refurbished floors, I'd recommend paying the bit extra and getting a premium room on the higher levels.
by A verified traveler
Posted 19 Nov 2023
The Breakfast was wonderful and the staff very friendly and helpful.
by A verified traveler
Posted 31 Oct 2023
The location is most excellent for anywhere in Jakarta.
by A verified traveler
Posted 19 Oct 2023
The best situated hotel in all of Jakarta.
by A verified traveler
Min@SG
Posted 5 Sep 2023 on HotelsThe last time we stayed here was 5yrs ago. It is still the same, very good service & attentive, smooth check-in, very good bed and pillows, and the food is good.
by A verified traveler
Posted 31 Aug 2023
by A verified traveler
Posted 30 Aug 2023
