Ratings based on 120 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
by A verified traveler
Posted 19 Dec 2023 on Hotels
Terrible experience.
Only 1 lift working waited lift to come for very long and up to take stair case
The inside the room does not working at all and we have to move 3 rooms in 1 day
by A verified traveler
Posted 17 Dec 2023 on Hotels
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Posted 5 Sep 2023 on Hotels
by A verified traveler
Posted 15 Nov 2022
Very run down. Could be high quality and originally designed as such. But no maintenance or upgrading in decades since Horizon took it over from Aston and its all falling apart. Friendly helpful staff but room condition, facilities, restaurant a/c and lifts etc etc very poor .
But fairly cheap spacious and close to centre of town.
Comment from Hotel Management
23 Nov 2022 by Management, Hotel Management
Dear Mr.Robert,Many thanks for your feedback, we are acknowledged with your comment about our facilities.Any feedback from our valued guest especially yourself is treated as the valuable input for improving our quality of services dedicated to our guest in the future.We are looking forward to having you back soon.Have a good day,
by A verified traveler
Posted 20 Dec 2021 on Hotels
by A verified traveler
Posted 21 Jan 2020 on Hotels
Service was very poor
by A verified traveler
Love this hotel!!
Posted 4 Jan 2020 on Hotelsby A verified traveler
Posted 7 Oct 2019 on Hotels
A bit noisy when the mosque starts praying in the evening and morning. Location is very convenience to move around
