Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Nice Hotel for the money!
Comment from Hotel Management
5 Jun 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Timothy,Thank you for the great feedback! We like to say we have beach access without those beachfront prices. We can not wait to have you back the next you visit Jacksonville Beach and all the miles of shoreline we offer!
by A verified traveler
Posted 2 Jun 2024
it was good and on time
Comment from Hotel Management
3 Jun 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Parker,Thank you for the great review! We appreciate the kind words.
by A verified traveler
Posted 31 May 2024
Excellent
Comment from Hotel Management
31 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
jorge,Thank you for the review! We strive for excellence and are pleased that we met that expectation for you! We can't wait to see you the next time you visit Jacksonville Beach.
by A verified traveler
Posted 29 May 2024
Clean and ready when we got there. Staff is nice.
Comment from Hotel Management
29 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Ronald,Thank you for your kind review. We appreciate that the hard work the entire team puts into making sure your arrival is ready for you and greeting you with a smile is noticed. We hope that you choose to stay with us the next time you decide to visit Jacksonville Beach.
by A verified traveler
Posted 27 May 2024
Good stay. A little expensive for the room. The staff was good. The young woman at front during the day was excellent
Comment from Hotel Management
29 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
David,Thank you for your kind words! Our staff strives to provide our guests with exceptional service and we are pleased that we met those standards for you. We hope that you come back to Jacksonville Beach soon and stay with us, we can't wait to have you back.
by A verified traveler
Posted 24 May 2024
Forget to alert staff but fridge in room did not work. Smoke alarm in restroom stuffed with tissue (?)
Comment from Hotel Management
24 May 2024 by Regards Front Desk , Hotel Management
Thank You Janice for letting us know the inconvenience you had with the room, we will be taking cautious in checking the issues, we hope you enjoyed your stay with us!!
by A verified traveler
Posted 24 May 2024
Very close proximity to Mayo
Comment from Hotel Management
24 May 2024 by Regards Front Desk, Hotel Management
Thank you once again for choosing our hotel, we are a number choice for patients due to the proximity and friendliness of our staff. Have a nice day Janice.
by A verified traveler
Posted 23 May 2024
Bathroom was not user friendly.
Comment from Hotel Management
26 May 2024 by Regards Front Desk, Hotel Management
Good morning Kay, we apologize for any inconvenience you had with the bathroom, please feel free to advice the front desk so we are able to assess you as soon as possible, we hope you can give us a second chance!
by A verified traveler
Posted 16 May 2024
I liked that this was a smaller property. Rooms were clean. Breakfast was good. Personal were personable and helpful.
Comment from Hotel Management
16 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Deborah,Thank you for your kind feedback! We strive to provide our guests with friendly and exceptional service. We hope that we can provide you that same level of your service on your next visit to Jacksonville Beach.
by A verified traveler from Appling
Posted 13 May 2024
Great!
Comment from Hotel Management
14 May 2024 by Staff of Holiday Inn Express-Jacksonville Beach, Hotel Management
Tamara,Thank you! You captured your entire stay in just one word! We have one word for you. Wow!
